Maintenance Supervisor

4 weeks ago

San Antonio, Texas, United States Avenue5 Full time
About the Maintenance Supervisor Role at Avenue5

We're seeking a skilled Maintenance Supervisor to oversee the day-to-day maintenance operations and physical upkeep of our properties, ensuring compliance with Avenue5 policies and standards, as well as local, state, and federal regulations.

Key Responsibilities:
  • Lead the maintenance team to ensure daily tasks, such as service requests and unit make-ready standards, are met.
  • Review and track progress of service requests, identifying chronic maintenance issues.
  • Respond to maintenance-related issues in a timely manner, maintaining a professional demeanor.
  • Perform various maintenance functions, including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance, and more.
  • Oversee and assist with management of property emergencies, such as snow and inclement weather, fires, and floods.
  • Promptly communicate with the maintenance team and property manager concerning all maintenance issues.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
  • Help monitor response times for emergency on-call/after-hours maintenance assignments and address issues as needed.
  • Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, interacting courteously and professionally with residents and potential residents.
  • Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
  • Conduct pre-move in and post-move out apartment inspections, ensuring timely completion of quality unit turns.
  • Act as a mentor to the maintenance team.
  • Maintain a professional demeanor and appearance at all times, promoting the same to the entire team.
  • Responsible for the administration of the company risk management program.
  • Complete special projects as assigned by the maintenance supervisor and/or property manager.
  • Ensure maintenance costs remain within the allotted property budget and provide input on expenses for future budgets.
Requirements:
  • High school diploma or equivalent required.
  • At least three years of experience in the property management industry or directly related field.
  • Possess general maintenance and carpentry skills.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, such as a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multi-task.
  • Ability to perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Must maintain a valid driver's license, clean driving record, and current auto insurance.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.
About Avenue5

We're a fast-growing property management company with a passion for empowering our associates and delivering exceptional results. Our core beliefs include putting people and partnerships first, empowering associates, focusing on solutions, championing ideas that accelerate success, and delivering proof over promises.

Experience our award-winning culture, recognized as one of the Best Places to Work Multifamily, a Certified Great Place to Work since 2017, and a Top 50 Manager List by the National Multifamily Housing Council.

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