Service Manager
4 weeks ago
We are seeking a highly skilled and experienced Service Manager to lead our Outdoor Power Equipment Service Department at Ace Hardware. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing service technicians, and driving business growth.
Key Responsibilities- Service Department Leadership
- Oversee the daily operations of the service department, ensuring efficient and effective service delivery.
- Manage and develop a team of service technicians, providing coaching and guidance to enhance their skills and performance.
- Monitor and analyze service metrics to identify areas for improvement and implement process changes to drive business growth.
- Customer Service
- Ensure exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Develop and maintain strong relationships with customers, understanding their needs and preferences to drive loyalty and retention.
- Business Development
- Identify opportunities to increase service revenue and implement strategies to drive growth.
- Collaborate with the sales team to promote service offerings and drive sales.
- Process Improvement
- Continuously evaluate and improve service processes, identifying areas for efficiency and effectiveness.
- Implement process changes and monitor results to ensure positive impact on business growth.
- 5+ years of experience in a service management role, preferably in the outdoor power equipment industry.
- Proven track record of success in leading high-performing teams and driving business growth.
- Excellent customer service and communication skills.
- Ability to lift and handle heavy loads up to 70 lbs.
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Service Manager
1 month ago
Nashville, North Carolina, United States Ace Hardware Full timeJob Description and Expectations - Service ManagerAs a Service Manager at Ace Hardware, you will be responsible for leading the service department to deliver exceptional customer experiences and drive business growth. Your primary focus will be on ensuring that our customers receive top-notch service, while also maintaining a high level of efficiency and...
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Outdoor Power Equipment Service Manager
2 weeks ago
Nashville, North Carolina, United States Ace Hardware Full timeJob Description and Expectations - Service ManagerGeneral RequirementsFive or more years of engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and...
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Outdoor Power Equipment Service Department Lead
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Nashville, North Carolina, United States Ace Hardware Full timeJob SummaryWe are seeking a highly skilled and experienced Service Manager to lead our Outdoor Power Equipment Service Department at Ace Hardware. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing service technicians, and driving business growth.Key ResponsibilitiesService Department LeadershipOversee...
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2 weeks ago
Nashville, North Carolina, United States Ace Hardware Full timeAbout Bell's Hardware & Outdoor Power Equip.We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bell's Hardware & Outdoor Power Equip.Job SummaryThe Sales Associate will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor...
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Retail Sales Associate
2 weeks ago
Nashville, North Carolina, United States Ace Hardware Full timeAbout UsBell's Hardware & Outdoor Power Equip. is an independently owned cooperative member of Ace Hardware Corporation.Job SummaryThe Cashier is a key member of our team, responsible for providing exceptional customer service and ensuring a seamless shopping experience.Key ResponsibilitiesCustomer ServiceProject a positive and friendly demeanor at all...
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Nashville, North Carolina, United States Ace Hardware Full timeAbout Bell's Hardware & Outdoor Power Equip.The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.Forward any...
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Retail Sales Associate
1 week ago
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Sales Representative
1 day ago
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