Outdoor Power Equipment Service Department Lead

2 months ago


Nashville, North Carolina, United States Ace Hardware Full time
Job Summary

We are seeking a highly skilled and experienced Service Manager to lead our Outdoor Power Equipment Service Department at Ace Hardware. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing service technicians, and driving business growth.

Key Responsibilities
  • Service Department Leadership
    • Oversee the daily operations of the service department, ensuring efficient and effective service delivery.
    • Manage and develop a team of service technicians, providing coaching and guidance to enhance their skills and performance.
    • Monitor and analyze service metrics to identify areas for improvement and implement process changes to drive business growth.
  • Customer Service
    • Ensure exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Develop and maintain strong relationships with customers, understanding their needs and preferences to drive loyalty and retention.
  • Business Development
    • Identify opportunities to increase service revenue and implement strategies to drive growth.
    • Collaborate with the sales team to promote service offerings and drive sales.
  • Process Improvement
    • Continuously evaluate and improve service processes, identifying areas for efficiency and effectiveness.
    • Implement process changes and monitor their impact on business performance.
Requirements
  • 5+ years of experience in a service management role, preferably in the outdoor power equipment industry.
  • Proven track record of driving business growth and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to analyze data and make informed decisions to drive business performance.

  • Service Manager

    4 weeks ago


    Nashville, North Carolina, United States Ace Hardware Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Manager to lead our Outdoor Power Equipment Service Department at Ace Hardware. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing service technicians, and driving business growth.Key ResponsibilitiesService Department LeadershipOversee...


  • Nashville, North Carolina, United States Ace Hardware Full time

    Job Description and Expectations - Service ManagerGeneral RequirementsFive or more years of engine/equipment diagnosis and repair with a track record of success, preferably in one of the following industries: agricultural equipment, motor vehicle industry, outdoor power equipment, recreational vehicles, construction equipment and machinery, small engine and...

  • Service Manager

    1 month ago


    Nashville, North Carolina, United States Ace Hardware Full time

    Job Description and Expectations - Service ManagerAs a Service Manager at Ace Hardware, you will be responsible for leading the service department to deliver exceptional customer experiences and drive business growth. Your primary focus will be on ensuring that our customers receive top-notch service, while also maintaining a high level of efficiency and...

  • Sales Associate

    2 weeks ago


    Nashville, North Carolina, United States Ace Hardware Full time

    About Bell's Hardware & Outdoor Power Equip.We are seeking a highly motivated and customer-focused Sales Associate to join our team at Bell's Hardware & Outdoor Power Equip.Job SummaryThe Sales Associate will play a key role in providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales floor...


  • Nashville, North Carolina, United States Ace Hardware Full time

    **Notice to Applicant**You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing,...


  • Nashville, North Carolina, United States Ace Hardware Full time

    About Bell's Hardware & Outdoor Power Equip.The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.Forward any...


  • Nashville, North Carolina, United States Ace Hardware Full time

    About UsBell's Hardware & Outdoor Power Equip. is an independently owned cooperative member of Ace Hardware Corporation.Job SummaryThe Cashier is a key member of our team, responsible for providing exceptional customer service and ensuring a seamless shopping experience.Key ResponsibilitiesCustomer ServiceProject a positive and friendly demeanor at all...


  • Nashville, North Carolina, United States Rose Mart Full time

    OverviewAs a Mid/Second Shift Associate at Rose Mart, you will be part of a dynamic team that thrives during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for a diverse range of customers, from lunchtime regulars to evening commuters. If you enjoy a lively environment and interacting with people, this...


  • Nashville, North Carolina, United States Ace Hardware Full time

    About UsBell's Hardware & Outdoor Power Equip. is an independently owned cooperative member of Ace Hardware Corporation.We are seeking a skilled Cashier to join our team. As a Cashier, you will be responsible for providing excellent customer service and ensuring a smooth checkout experience for our customers.Key ResponsibilitiesCustomer ServiceProject a...

  • Retail Associate

    2 weeks ago


    Nashville, North Carolina, United States Rose Mart Full time

    Role OverviewAs a Retail Associate - Cashier/Sales, you will be the face of Rose Mart, providing exceptional customer service and ensuring a seamless shopping experience for our customers. This role is perfect for those who thrive in a fast-paced environment and enjoy working with a diverse range of customers.Key ResponsibilitiesProvide top-notch customer...

  • Detention Officer

    2 months ago


    Nashville, North Carolina, United States Nash County, NC Full time

    Job SummaryNash County, NC is seeking a highly skilled and dedicated Detention Officer to join our team. As a Detention Officer, you will be responsible for ensuring the safety and security of inmates in our correctional facility.Key ResponsibilitiesProcess incoming inmates, complete necessary intake paperwork, and conduct thorough searches of...


  • Nashville, North Carolina, United States Rose Mart Full time

    OverviewAre you looking for a dynamic work environment where you can make a difference in the lives of customers? Do you thrive in a fast-paced setting where no two days are ever the same? As a Mid/Second Shift Associate at Rose Mart, you will be at the heart of the action, serving as the face of our convenience store and gas station during the bustling...


  • Nashville, North Carolina, United States Rose Mart Full time

    OverviewAs a Mid/Second Shift Associate at Rose Mart, you'll be at the heart of the action, serving a diverse range of customers during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for the community, and we're looking for someone who thrives in a lively environment.Why Work with UsDynamic Work...


  • Nashville, North Carolina, United States Nash County, NC Full time

    Parks Maintenance Aide III - Part-Time PositionJoin Nash County, NC in maintaining the beauty and functionality of our parks and athletic fields. As a Part-Time Parks Maintenance Aide III, you will be responsible for performing duties associated with the operation and maintenance of parks and athletic fields.Key Responsibilities:Prepare athletic fields and...


  • Nashville, North Carolina, United States Nash County, NC Full time

    Job Title: Deputy SheriffJob Summary:The Nash County Sheriff's Department is seeking a highly motivated and dedicated individual to fill the position of Deputy Sheriff. As a Deputy Sheriff, you will be responsible for maintaining law and order, protecting the public, and upholding the laws of the state.Key Responsibilities:Patrol and Respond: Patrol...


  • Nashville, North Carolina, United States Braswell Family Farms Full time

    Farm Production ManagerBraswell Family Farms is seeking a highly skilled and experienced Farm Production Manager to oversee the management and direction of all live production and maintenance operations for our assigned farm. The successful candidate will be responsible for planning, directing, and overseeing all production business concerns, including...


  • Nashville, North Carolina, United States Clayton Homes Full time

    Job Summary:The Home Building Team Member is responsible for performing manufacturing production operations assigned to each department in the home building process. This role follows standard production methods and practices safe work habits to ensure production is as efficient and safe as possible.Key Responsibilities:Practice safe work habits to ensure...


  • Nashville, North Carolina, United States Synerfac Full time

    We are seeking a highly experienced and detail-oriented Senior Quality Assurance Specialist to join our dynamic team at Synerfac. The ideal candidate will be responsible for overseeing and ensuring the highest quality standards in our food production processes. This role requires a deep understanding of food safety regulations, exceptional analytical skills,...


  • Nashville, North Carolina, United States McDonald's Full time

    About the Role:We are seeking a skilled Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading shifts, ensuring customer satisfaction, and maintaining high-quality standards.Key Responsibilities:Lead shifts and ensure smooth operationsMonitor performance and take corrective action as neededCommunicate with crew...


  • Nashville, North Carolina, United States Nash County, NC Full time

    Salary: Depends on Qualifications Location : Nashville, NC Job Type: Full Time Department: Law Enforcement Division: Sheriff General OverviewThis position for a Correctional Facility Officer is a continuous recruitment effort. The Human Resources Office is accepting online applications for this role, even if there are no current vacancies. Candidates will be...