Salesforce Customer Advocacy Program Manager

4 days ago


San Francisco, California, United States Salesforce Full time
Job Description:
As a Salesforce Customer Advocacy Program Manager, you will be responsible for managing operational activities supporting CEO customer meetings. This role is crucial in managing high-impact activities that support CEO interactions with our most valued customers.

Key Responsibilities:
• Develop and manage program work streams to facilitate CEO-level engagements with top customers.
• Maintain a detailed calendar of CEO customer engagements, ensuring timely follow-up and tracking of outcomes.

• Use Salesforce technology to effectively manage and track all program elements, including maintaining accurate customer information, and capturing meeting data, customer interactions, and follow-up tasks.

Required Experience:
• 5+ years of experience in program management, customer engagement, or a related role, preferably within the SaaS or technology sectors.

• Experience in executive-level customer engagement or advocacy roles.

Salary Range: $110,000 - $140,000 per year.

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