Retail Business Leader
2 months ago
Job Summary:
Abercrombie & Fitch Co. is seeking a highly motivated and experienced Retail Business Leader to join our team. As a Retail Business Leader, you will be responsible for driving business results through leadership and ensuring a differentiated customer experience.
Key Responsibilities:
- Training and Development: Provide coaching and guidance to associates to enhance their skills and knowledge.
- Customer Experience: Foster a customer-centric environment that promotes exceptional service and satisfaction.
- Communication: Effectively communicate with associates, management, and customers to ensure seamless operations.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities to drive sales and customer engagement.
- Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure a safe working environment.
- Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a high level of operational excellence.
Requirements:
- At Least One Year of Customer Service Experience: Proven track record of delivering exceptional customer service in a retail environment.
- Work Ethic: Demonstrated ability to work in a fast-paced environment with a strong work ethic.
- Assertiveness: Confident and assertive communication style to effectively lead and motivate associates.
- Applied Learning: Ability to apply learning to evolve as a business leader and improve store results.
- Attention to Detail: Meticulous attention to detail to ensure accuracy and quality in all aspects of the job.
- Analytical Skills: Strong analytical skills to analyze data and make informed decisions.
- Adaptability/Flexibility: Ability to adapt to changing situations and priorities.
- Multi-Tasking: Proven ability to handle multiple tasks and responsibilities simultaneously.
- Stress Tolerance: High level of stress tolerance to manage pressure and deadlines.
What We Offer:
- Quarterly Incentive Bonus Program: Opportunity to earn bonuses based on individual and team performance.
- Paid Time Off: Generous paid time off policy to recharge and relax.
- Paid Volunteer Day per Year: Opportunity to give back to the community and make a positive impact.
- Merchandise Discount: Discount on company merchandise to enhance your shopping experience.
- Medical, Dental, and Vision Insurance: Comprehensive health insurance to protect your well-being.
- Life and Disability Insurance: Life and disability insurance to provide peace of mind.
- Associate Assistance Program: Confidential support and resources to address personal and professional challenges.
- Paid Parental and Adoption Leave: Generous paid leave policy to support new parents and adoptive families.
- 401(K) Savings Plan with Company Match: Opportunity to save for retirement and receive a company match.
- Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
- Opportunities for Career Advancement: Opportunities to advance your career and take on new challenges.
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