Shift Supervisor Trainee

4 weeks ago


Montgomery, Alabama, United States CVS Health Full time

Job Summary:

The Shift Supervisor Trainee role at CVS Health is an entry-level position that prepares employees for future supervisory responsibilities. As a Shift Supervisor Trainee, you will perform work as directed, complete basic operations and management skills training, and learn about key aspects of the business, including building customer loyalty through exceptional service.

Key Responsibilities:

• Work effectively with store management and store crews
• Supervise the store's crew through assigning, directing, and following up on all activities
• Effectively communicate information both to and from store management and crews
• Assist customers with their questions, problems, and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Requirements:

• Deductive reasoning ability, analytical skills, and computer skills
• Advanced communication skills
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed

Benefits:

CVS Health offers a range of benefits, including medical, dental, and vision benefits, a 401(k) retirement savings plan, an Employee Stock Purchase Plan, and paid time off. We also provide a fully-paid term life insurance plan and short-term and long-term disability benefits.

Equal Opportunity Employer:

CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.



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