Mental Health Support Specialist

4 weeks ago


Montgomery, Alabama, United States Carastar Health Full time
Job Description

This is a responsible position that provides supervision and care to seriously mentally ill consumers in a temporary observation unit or extended observation unit at Carastar Health.

Key Responsibilities:

  • Monitor consumers in matters of grooming, money management, discipline, and social activities.
  • Conduct and document periodic checks of consumers and facilities as assigned by program supervisor.
  • Conduct Basic Living Skill trainings in individual and group sessions.
  • Document all billable services, shift notes, and other significant interactions in electronic health record.
  • Ensure consumers sign for any billed services.
  • Assist in arranging proper emergency medical care of residents when needed.
  • Routinely monitor and ensure facility safety and upkeep, assuring a suitable environment for residents.
  • Assist in de-escalation of consumers using appropriate CPI techniques and documenting.
  • Perform basic housekeeping functions in all areas of the program.
  • Complete routine maintenance chores and ensure equipment is maintained and in good working order.
  • Prepare meals following the program menu and document according to Food Bank and agency policies and procedures.
  • Observe the behavior, attitudes, and physical condition of residents and report significant changes.
  • Transport and/or escort residents to appointments or activities as needed.
  • Complete Carastar reports and documentation as assigned.
  • Participate in training activities as required to enhance skills needed to work with the seriously mentally ill.
  • Monitor and comply with established procedures for accidents, fires, or other emergencies.
  • Ensure compliance with facility rules.
  • Complete reports and paperwork as assigned.
  • Cover other Carastar programs and locations as assigned by supervisor.
  • Administer medications if required and document on MAR and in Electronic Health Record.


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