Restaurant Operations Manager

1 month ago


Maplewood, New Jersey, United States Montclair Hospitality Full time
Job Description

We are seeking a highly skilled and experienced Shift Lead to join our team at Ani Ramen House in Maplewood. As a Shift Lead, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Operational Excellence: Ensure that all aspects of restaurant operations are running smoothly, including food and beverage service, inventory management, and maintenance.
  • Guest Experience: Provide exceptional customer service, ensuring that every guest has a positive and memorable experience.
  • Team Leadership: Lead and motivate a diverse team of staff, providing coaching and training to enhance performance and maintain high standards.
  • Financial Management: Monitor and manage daily sales and labor goals, making adjustments as needed to meet targets.
  • Health and Safety Compliance: Ensure strict adherence to health, safety, and sanitation regulations, maintaining a clean and hygienic environment.
  • Reporting and Communication: Generate reports on operational performance, financial metrics, and guest feedback, and communicate key findings to the General Manager and Regional Manager.
Requirements:
  • Minimum of 1 year of progressive experience in comparable restaurants as a manager/supervisor.
  • Exceptional interpersonal and communication skills, with the ability to interact effectively with guests, staff, and management.
  • Strong understanding of restaurant operations, including food and beverage, service standards, and industry trends.
  • Detail-oriented with a passion for maintaining the highest levels of quality and professionalism.
  • Must be Serve Safe certified.
  • Must be able to work a flexible schedule to include days, nights, weekends, and holidays.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program
  • Medical, Dental, 401K

Physical setting:

  • Casual dining restaurant

Schedule:

  • Day shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Experience:

  • Restaurant: 2 years (Preferred)
  • Customer service: 2 years (Preferred)


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