Customer Support Specialist

3 days ago


Boca Raton, Florida, United States Conduent Full time

About the Role

As a Customer Support Specialist with Conduent, you will be playing a crucial role in delivering exceptional customer experiences. You will be responsible for responding to customer inquiries, resolving issues, and providing product information in a clear and concise manner.

Key Responsibilities:

  • Respond to customer calls, emails, or chats in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Provide product information and training to customers as needed.
  • Maintain accurate records of customer interactions and resolve any discrepancies.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Ability to maintain confidentiality and handle sensitive information.

Benefits:

  • $14.50 per hour base pay.
  • Overtime opportunities available.
  • Paid training and development programs.
  • Comprehensive benefits package including health insurance, dental, and vision coverage.

Location:

Boca Raton, FL.

Estimated Salary: $14.50 per hour.



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