Datacenter Infrastructure Specialist
3 weeks ago
We are currently recruiting for a Datacenter Infrastructure Specialist to join our team at Technical Global Solutions. This role involves delivering essential support for cabling infrastructure and network hardware, ensuring seamless operations at various data centers and office locations.
Key Responsibilities:
* Monitor clients' ticket system and ensure all tasks are completed in line with SLAs.
* Audit and document existing cabling installations and desktop configurations, including power and patching setups.
* Create patching schedules as needed, utilizing Cable Management Software.
* Conduct disconnection/reconnection of desktop equipment, ensuring proper labeling for smooth operations.
* Perform IMAC-D tasks (Install, Move, Add, Change, Dispose) on desktop equipment and peripherals.
* Perform data wiping activities using specialized software tools.
* Execute various types of patching/jumpering for voice and data cabling, both copper and fiber.
* Test and troubleshoot Copper and Fibre Cabling Infrastructure using continuity testers, tone generators, and modern standards testers.
* Manage Copper Voice and Data terminations based on the clients' cabling systems.
* Maintain accurate records of stock usage and report any shortfalls to the line manager.
Requirements:
* Proven experience in Voice and Data Cabling environments.
* Experience in a Moves, Adds, and Changes (MAC) environment.
* Strong understanding of modern network infrastructure and the ability to work with LAN/WAN and Active devices.
* Extensive knowledge of fibre and copper voice/data cabling, including testing, termination, and the use of relevant equipment.
* Familiarity with Rack and Stack systems for servers and network hardware.
* Competence in using Service Now and other asset management/process tools.
* Strong knowledge of Server Patching and Copper Voice and Data terminations.
* Experience in using hand-held Cable Standards Testers, light source, and power meters.
* Ability to work with complex systems, ensuring operational excellence and safety standards.
This role is ideal for a hands-on, technically skilled individual who enjoys working in a fast-paced, dynamic environment.
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