Datacenter Operator

Technical Global Solutions is seeking a skilled Datacenter Operator to join our team. As a Datacenter Operator, you will be responsible for delivering essential support for cabling infrastructure and network hardware, ensuring seamless operations at various data centers and office locations.

• Monitor the clients ticket system and ensure all tasks are completed in line with SLAs.
• Audit and document existing cabling installations and desktop configurations, including power and patching setups.
• Create patching schedules as needed, utilizing Cable Management Software.
• Conduct disconnection/reconnection of desktop equipment, ensuring proper labeling for smooth operations.
• Perform IMAC-D tasks (Install, Move, Add, Change, Dispose) on desktop equipment and peripherals.
• Perform data wiping activities using specialized software tools.
• Execute various types of patching/jumpering for voice and data cabling, both copper and fiber.
• Test and troubleshoot Copper and Fibre Cabling Infrastructure using continuity testers, tone generators, and modern standards testers.
• Manage Copper Voice and Data terminations based on the clients cabling systems.
• Maintain accurate records of stock usage and report any shortfalls to the line manager.
• Conduct surveys and update technical drawings and schedules as required.
• Install and test analogue, digital, and VOIP phone handsets, offering headset support where necessary.
• Build, Rack, and Stack Network and Server Hardware in Data Centers, ensuring proper connectivity.
• Handle Network Hardware break-fix activities, such as replacing power supplies, modules, and fans.

• Proven experience in Voice and Data Cabling environments.
• Experience in a Moves, Adds, and Changes (MAC) environment.
• Strong understanding of modern network infrastructure and the ability to work with LAN/WAN and Active devices.
• Extensive knowledge of fibre and copper voice/data cabling, including testing, termination, and the use of relevant equipment.
• Familiarity with Rack and Stack systems for servers and network hardware.
• Competence in using Service Now and other asset management/process tools.
• Strong knowledge of Server Patching and Copper Voice and Data terminations.
• Experience in using hand-held Cable Standards Testers, light source, and power meters.
• Ability to work with complex systems, ensuring operational excellence and safety standards.