Custom Framing Sales Manager

6 days ago


Sarasota, Florida, United States Michaels Arts and Crafts Full time
Job Summary

We are seeking a highly skilled and experienced Framing Team Lead to join our team at Michaels Arts and Crafts. As a key member of our store leadership team, you will be responsible for leading and coaching a team of framers to deliver exceptional customer service and drive custom framing sales.

Key Responsibilities
  • Lead and Coach the Framing Team
    • Develop and implement strategies to improve team performance and achieve sales goals
    • Provide coaching and feedback to team members to enhance their skills and knowledge
    • Conduct regular team meetings and one-on-ones to discuss progress and address concerns
  • Drive Custom Framing Sales
    • Develop and execute plans to increase custom framing sales and revenue
    • Collaborate with the store manager to identify opportunities and develop strategies to capitalize on them
    • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Assist with Store Operations
    • Assist the store manager with daily store operations, including opening and closing procedures
    • Participate in inventory management and stockroom organization
    • Assist with visual merchandising and store displays
  • Other Responsibilities
    • Participate in training and development programs to enhance skills and knowledge
    • Contribute to a positive and inclusive store culture
    • Perform other duties as assigned by the store manager
Requirements
  • Experience
    • Previous experience in a retail or customer-facing role, preferably in a leadership or management position
    • Experience in custom framing or a related field is an asset
  • Skills
    • Excellent leadership and coaching skills
    • Strong communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and proficiency in Microsoft Office
  • Education
    • High school diploma or equivalent required; post-secondary education in a related field is an asset
Working Conditions

This is a full-time position that requires working in a fast-paced retail environment. The successful candidate will be required to work a variety of shifts, including evenings, weekends, and holidays. The position also requires standing for long periods, lifting heavy boxes and frames, and accessing high shelves by ladder or similar equipment.



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