Client Support Associate

4 weeks ago

South Chicago Heights Illinois, United States Domino's Franchise Full time
ABOUT THE POSITION
We are on the lookout for skilled client support associates who possess a vibrant personality and excellent interpersonal skills.

As our company expands rapidly, we offer numerous opportunities for personal and professional growth, whether you aspire to move into management or explore other avenues.

Whether this role is a primary career, a side job, or a hobby, we likely have a suitable position for you.

CAREER GROWTH
Many of our employees started their journey as delivery personnel and have successfully transitioned into franchise ownership.

Opportunities abound, from client support representative to managerial roles, and even to corporate operations or franchise ownership.


INCLUSIVITY
Our goal is to acknowledge, appreciate, and leverage the unique skills and contributions of every individual. We strive to foster an environment where all team members can achieve their fullest potential, regardless of their differences.

OVERVIEW


We take pride in our workforce, and our workforce takes pride in our brand. Being a leading pizza delivery service requires exceptional team members collaborating effectively.

At our company, our people are our priority.

ROLE REQUIREMENTS
Applicants must be at least 18 years old.

General Responsibilities for All Team Members
  • Operate all necessary equipment.
  • Stock ingredients from the delivery area to storage and preparation areas.
  • Prepare food products.
  • Receive and process customer orders via phone.
  • Conduct inventory and complete related documentation.
  • Maintain cleanliness of equipment and facilities on a daily basis.
Training
Comprehensive orientation and on-the-job training will be provided.

Communication Skills
  • Ability to understand and provide accurate written instructions.
  • Proficient verbal communication skills to interact with customers and colleagues for order processing.
Essential Skills/Functions
  • Proficiency in basic arithmetic operations (addition, subtraction, multiplication, division).
  • Capability to provide accurate monetary change.
  • Strong verbal, written, and telephone skills for order processing. Coordination between hands and eyes to perform tasks swiftly and accurately.
  • Ability to input orders using a computer keyboard or touchscreen.
WORK ENVIRONMENT
EXPOSURE TO
  • Varied and occasionally challenging weather conditions when performing outdoor tasks.
  • In-store temperatures ranging from cool to warm.
  • Sudden temperature changes in work areas.
  • Food odors and dust from ingredients.
  • Limited space in storage areas.
  • Hot surfaces and tools.
  • Sharp objects and moving machinery.

SENSORY REQUIREMENTS
  • Ability to communicate effectively via telephone. Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to distinguish between hot and cold surfaces.

PERSONAL ATTRIBUTES


The ability to lead activities, perform repetitive tasks, work independently and collaboratively, manage stress, adhere to strict quality standards, engage with people, analyze data, and make informed decisions.

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