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We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Northside Hospital Inc. as a Telephone Patient Service Representative.
Key Responsibilities- Perform a variety of administrative duties for physicians and other members of the clinic, including phone contact and direct contact with patients and other clients.
- Answer phones and schedule appointments for the Duluth office, which includes Internal Medicine, Rheumatology, Nephrology, and Endocrinology.
- Work insurance referrals required for appointments and obtain prior office notes for consultations.
- High school degree or equivalent.
- Knowledge of medical terminology and office procedures.
- Ability to sort and file materials correctly by alphabetic or numeric systems.
- Ability to communicate clearly and concisely.
- Ability to establish and maintain effective working relationships with patients, employees, and the public.
- Minimum of two years of computer experience in a medical office setting.
- 8am-5pm work hours.
- No weekend requirements.
- No on-call requirements.