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Head of Treasury Management Sales

2 months ago

Tampa, Florida, United States Republic Bank Full time

POSITION OVERVIEW:

The Head of Treasury Management Sales is tasked with the creation and oversight of robust programs aimed at compensating, mentoring, evaluating, and training Treasury Management Officers. This role is pivotal in driving the growth of new Treasury Management business and services, enhancing existing client relationships, and delivering Treasury Management solutions to both new and current customers. Furthermore, this position is responsible for setting objectives, strategies, and action plans that foster both short-term and long-term growth as well as fee income enhancement.

MINIMUM REQUIREMENTS:

• Proven experience in formulating marketing and sales strategies.

• Certification as a Treasury Professional (CTP) is highly desirable.

• Significant experience in Treasury Management Sales is essential.

• Management experience is preferred.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is required.

KEY RESPONSIBILITIES:

• Develop independent channels to identify and attract new Treasury Management clients, maintaining a healthy pipeline of prospects. Utilize consultative and strategic sales techniques to convert prospects into clients, collaborating with relevant sales partners.

• Oversee all phases of the Treasury Management sales cycle, including business development, prospect qualification, needs assessment, and closing sales.

• Lead and develop the sales team to ensure their service behaviors align with the bank's overall customer experience strategy.

• Design customer-focused treasury management solutions and provide expert consultation on liquidity management processes.

• Formulate and implement Treasury Management sales policies, practices, and procedures.

• Collaborate with Treasury Management to create effective sales strategies.

• Engage in joint calls with junior officers and other associates within the bank to foster collaboration.

• Retain and expand the customer portfolio through service reviews, regular outreach, and industry training.

• Supervise and approve proposals generated by junior officers.

• Establish and maintain an ongoing sales training program for Treasury Management sales officers, emphasizing a consultative approach and trusted advisor model while utilizing tools to ensure industry expertise.

• Work closely with the Operations team on training for new products and the development of new services, including ongoing training for existing officers on evolving functionalities.

• Ensure proper alignment of Treasury Management Officers with banking centers and other departments within the bank.

• Drive revenue generation through the sale of Treasury Management products and services while identifying cross-sell opportunities for existing clients.

• Build an effective communication network among Treasury Management Officers and key working units to ensure shared knowledge and understanding of business activities.

• Support the bank's commitment to relationship banking through continuous customer engagement, comprehensive call reports, exceptional customer service, and in-depth product knowledge.

• Share responsibility for achieving departmental goals.

• Maintain current knowledge of Treasury Management products, services, industry trends, competitive landscape, and service challenges.

• Understand the credit culture to present suitable credits for approval.

• Adhere to compliance responsibilities and requirements relevant to this role, integrating these into business processes and conducting ongoing monitoring and self-assessments as necessary, while ensuring appropriate training for associates.

• Exhibit and promote behaviors that reflect the bank's values and corporate culture, fostering an environment of trust, cooperation, accountability, and dedication to the organization.

• Perform additional duties and projects as assigned.

INTERPERSONAL SKILLS AND COMPETENCIES:

• Exceptional verbal and written communication skills for effective interaction with clients and colleagues.

• Strong leadership, management, and team-building capabilities.

• Ability to address critical customer and personnel issues effectively.

• Detail-oriented with excellent organizational skills.

• Capacity to manage multiple tasks and prioritize effectively to meet deadlines.

• Self-motivated and able to thrive in a team-oriented environment.

• High energy level and a strong sense of urgency.

• Proven ability to inspire and motivate a sales team.

PHYSICAL DEMANDS:
The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

SUPERVISORY RESPONSIBILITIES:
This position carries out supervisory responsibilities in accordance with the bank's guidelines, policies, and procedures, as well as all applicable state and federal laws. Responsibilities include interviewing, hiring, and developing associates; coaching and mentoring while providing opportunities for career growth; planning, assigning, and directing work; setting expectations and evaluating performance; recognizing and rewarding associates or recommending disciplinary actions as appropriate; addressing complaints and resolving issues; and fostering a positive team culture.

OTHER REQUIREMENTS:

• Travel between Republic Banking facilities is necessary.

• Occasional out-of-town travel may be required.

• Flexible work schedule, including some evenings and weekends.

• Stay informed about new developments, best practices, and changes in regulations.