Lead Dispute Resolution Manager
3 weeks ago
We are seeking a highly motivated Lead Dispute Resolution Manager to oversee our disputes resolution team. This individual will manage daily team operations, develop strategies to enhance internal processes, and ensure compliance with regulations.
Key Responsibilities- Supervise the dedicated external team to ensure adherence to company policies and procedures.
- Address and resolve escalated customer concerns via chat, email, and phone.
- Coordinate with customers, internal teams, and card programs.
- Regularly monitor to ensure dispute processes comply with procedural and regulatory standards.
- Assist in implementing and automating new processes and procedures.
- Document all processes as per network operator regulations.
- Effectively communicate with senior management and stakeholders on dispute matters.
- Experience with FDCPA, Reg E, and Reg Z.
- 2-5 years of chargeback/risk analysis or operations experience.
- 2+ years in customer-facing roles.
- Proven track record in team management and leadership.
- Proficiency in fraud detection tools and practices.
We offer a competitive salary of $74,500-$90,000 DOE and a fully remote work environment. We are an equal opportunity employer and welcome applications from diverse candidates.
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Lead Dispute Resolution Specialist
3 weeks ago
Houston, Texas, United States Orchard , CO Full time{"title": "Lead Dispute Resolution Specialist", "content": "About the RoleWe are seeking a highly motivated Lead Dispute Resolution Specialist to oversee our disputes resolution team. This individual will manage daily team operations, develop strategies to enhance internal processes, and ensure compliance with regulations.Key ResponsibilitiesSupervise the...
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Director of Dispute Resolution
2 weeks ago
Houston, Texas, United States Stout Risius Ross Full timeJob OverviewStout Risius Ross is committed to delivering exceptional results in all aspects of its operations, driven by our core values of Relentless Excellence, Positivity, Accountability, Commitment, Relationship-Focus, Responsiveness, and effective Communication. We are seeking a highly skilled professional to join our team as a Director of Dispute...
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Intellectual Property Dispute Resolution Manager
2 weeks ago
Houston, Texas, United States J.S. Held Full timeJob Title: Manager, IP Dispute ResolutionJob SummaryJ.S. Held is seeking a highly skilled Manager to join our Financial Experts practice in Intellectual Property Dispute Resolution. As a Manager, you will be responsible for the daily management of litigation engagements, including meeting with clients and counsel, analyzing and critiquing opposing parties'...
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Dispute Resolution Specialist
2 weeks ago
Houston, Texas, United States Stout Risius Ross Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our team as a Disputes, Claims specialist. The ideal candidate will have a strong background in valuation, corporate finance, or consulting, with a proven track record of success in creating revenue streams and building strong client relationships.Key ResponsibilitiesDevelop and...
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Account Resolution Specialist
1 month ago
Houston, Texas, United States ChaseSource Full timeJob SummaryChaseSource is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our collection team, you will be responsible for collecting monies on behalf of our clients while maintaining compliance and professional office and ethical standards.Key ResponsibilitiesCollection and...
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Senior Managing Director
4 weeks ago
Houston, Texas, United States SOCOTEC Full time{"Job Title": "Dispute Resolution Director", "Job Description": "Job SummarySOCOTEC is seeking a highly experienced Dispute Resolution Director to join our Advisory team. As a key member of our leadership team, you will provide traditional construction dispute case leadership, including analysis, opinion, and expert testimony in support of mediation,...
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Lead Auto Claims Resolution Specialist
1 month ago
Houston, Texas, United States General Search & Recruitment Full timeLead Auto Claims Resolution SpecialistAre you skilled in managing and resolving complex commercial auto claims? Do you possess a wealth of experience in claims oversight and litigation strategies?Key Responsibilities:Oversee, negotiate, and settle third-party liability and property damage claims.Assess coverage, interpret insurance policies and agreements,...
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Senior Managing Director
2 weeks ago
Houston, Texas, United States SOCOTEC Full timeJob Title: Senior Managing DirectorSOCOTEC is a leading provider of niche consulting services within the architecture, engineering, and construction industries. We are seeking a highly experienced Senior Managing Director to join our team.Job SummaryThe Senior Managing Director will be responsible for leading our dispute resolution team and providing expert...
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Houston, Texas, United States Weaver Full timeThe Weaver AdvantageWeaver is a national accounting, advisory, and consulting firm that offers a unique blend of expertise and culture. Our firm is built on a foundation of core values that empower our people to deliver exceptional service and be their best selves.Position OverviewWe are seeking a Senior Manager or Director to join our growing Forensic and...
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Houston, Texas, United States Weaver Full timeThe Weaver AdvantageWeaver is a national accounting, advisory, and consulting firm that offers a unique blend of expertise and culture. Our firm is dedicated to creating a diverse, collaborative, and entrepreneurial work environment that supports the growth and well-being of our employees.At the heart of our commitment to our people are our core values,...
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Senior Manager of Forensic Investigations
1 month ago
Houston, Texas, United States Weaver Full timeAbout WeaverWeaver is a full-service national accounting, advisory, and consulting firm that offers a unique blend of professional expertise and personal support. Our goal is to create a diverse, collaborative, and entrepreneurial workplace culture that empowers our employees to deliver exceptional service and achieve their full potential.At the heart of our...
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Supply Chain Manager
1 month ago
Houston, Texas, United States Strategic Materials Inc Full timeJob SummaryStrategic Materials Inc is seeking a highly skilled Procurement Analyst to join our team. As a key member of our Supply Chain department, you will be responsible for leading the tactical execution of procurement duties nationwide.Key ResponsibilitiesStrategic Sourcing: Identify and negotiate contracts for indirect goods and services, including...
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Senior Managing Director
2 weeks ago
Houston, Texas, United States Socotec Full timeJob Title: Senior Managing DirectorSOCOTEC is a leading provider of niche consulting services within the architecture, engineering, and construction industries. We specialize in high-performance buildings and specialty structures, offering a unique approach to building envelope, energy efficiency, sustainability, code advisory, and construction advisory...
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Senior Project Manager
4 weeks ago
Houston, Texas, United States Socotec Full timeJob DescriptionSOCOTEC is a leading provider of niche consulting services within the architecture, engineering, and construction industries, specializing in high-performance buildings and specialty structures.Our integrated approach provides solutions for building envelope, energy efficiency, sustainability, code advisory, and construction advisory...
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Sales Manager
1 week ago
Houston, Texas, United States Mustang CAT Full timeSales Manager Job DescriptionMustang Cat is seeking a highly skilled Sales Manager to lead our team of Machinery Sales Representatives in pursuit of market share and revenue goals for Caterpillar Equipment. As a Sales Manager, you will be responsible for ensuring the team delivers an exceptional customer experience, while growing the business with new...
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Accounts Receivable Manager
2 weeks ago
Houston, Texas, United States Addison Group Full timeJob Title: Accounts Receivable ManagerWe are seeking an experienced Accounts Receivable Manager to lead our team and drive business growth.Key Responsibilities:Lead and mentor a team of 5 collectors and 1 biller to ensure high performance and professional development.Conduct regular performance evaluations and provide feedback and support to team...
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Senior Resolution Analyst
3 weeks ago
Houston, Texas, United States Stellantis Financial Services US Full timeJob Title: Senior Resolution AnalystStellantis Financial Services (SFS) is a leading captive finance company for one of the world's top automakers. We're seeking a highly skilled Senior Resolution Analyst to join our team.Job Summary:The Senior Resolution Analyst will be responsible for investigating and resolving complaints, analyzing data, and providing...
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Team Lead, Claims Adjudication Specialist
4 weeks ago
Houston, Texas, United States The Friedkin Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Claims Adjudication team at The Friedkin Group. As a Team Lead, you will play a critical role in leading a team of associates to provide superior customer service and manage day-to-day claims adjustment operations.Key ResponsibilitiesLeadership and Team Management: Lead,...
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Maritime Lawyer
2 weeks ago
Houston, Texas, United States Core Group Resources Full timeMaritime Attorney Job OpportunityCore Group Resources, a leading recruitment company, is partnering with an esteemed AmLaw200 firm to find a highly skilled Maritime Attorney to join their Houston office.The ideal candidate will have a strong background in maritime law, with 4+ years of experience in handling vessel transactions, maritime contracts, admiralty...
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Contract Manager
1 month ago
Houston, Texas, United States Destinationone Consulting Full timeJob Summary:Destinationone Consulting is seeking a skilled Contract Manager to oversee the drafting, negotiation, and management of contracts for the company. As a key member of the team, you will ensure that all contracts are compliant with legal standards and protect the company's interests.Key Responsibilities:Drafting and Negotiation: Develop, review,...