Virtual Customer Support Specialist

2 weeks ago


London, United States Fashion & Retail Personnel Full time

Exciting Opportunity for an Online Customer Service Specialist


A fantastic opening has emerged for an online customer service specialist to join a contemporary womenswear label.


Key Responsibilities:

  • Responding to inquiries through various digital channels, including email, messaging apps, and live chat.
  • Handling customer questions via telephone and social media platforms.
  • Utilizing Zedonk for customer interactions is a plus.


Candidate Profile:

The ideal candidate will possess:

  • Previous experience in customer service roles.
  • A keen sense of fashion and the ability to provide styling recommendations.
  • Strong problem-solving skills and a proactive attitude towards customer support.
  • Excellent written and verbal communication abilities.


Compensation and Benefits:

As a temporary position, you will enjoy a competitive hourly wage, paid weekly, along with paid vacation and the option to enroll in a pension plan.

This role has the potential to transition into a permanent position, which would include a comprehensive benefits package, such as employee discounts.


Apply today to explore this opportunity



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