Customer Service Representative
2 days ago
Job Description
At Total Solutions, we are seeking a highly motivated and customer-focused Sales and Retail Associate to join our team. As a Sales and Retail Associate, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Responsibilities:
• Greet customers in a friendly and enthusiastic manner as they enter the store
• Provide information to customers about products and events
• Assemble displays and display merchandise neatly to maximize visibility and sales
• Perform the inventorying of merchandise
• Utilize computers, bar readers, and other electronic devices
• Perform general cleaning duties, assuring the store looks its best
• Provide feedback to management on product sales, inventory losses, scanning errors, and general issues
Job Qualifications:
• High School graduate or equivalent preferred
• One year of previous retail experience is a plus
• A positive and outgoing personality
• Ability to recognize and execute sales opportunities
• Excellent customer service skills
Physical Requirements/Environment:
• Ability to lift in excess of 20 pounds
• Ability to stand for long periods of time, bending, and stooping
• Ability to climb on ladders and stools
• Light exposure to perfumes and cleaning products
Equal Opportunity Employer:
Red's Threads is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity, or expression, veteran status, or any other status protected under federal, state, or local law.
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