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Chief Lending Officer

2 months ago

Temple Terrace, Florida, United States USF Federal Credit Union Full time
About USF Federal Credit Union:
At USF Federal Credit Union, we are committed to being a pivotal partner in our members' financial journeys. Our organization has garnered accolades such as the "Sterling Governor's Award for Excellence" and has been named "Credit Union of the Year" by the League of Southern Credit Unions & Affiliates.

What We Offer:
We provide competitive compensation, comprehensive incentive programs, and a 401k matching plan. Enjoy discounts on mortgage and auto loans, along with a minimum of 4 weeks of paid time off, work anniversary leave, 11 paid holidays, and 8 hours of paid volunteer time off. Our medical, dental, and vision plans come with FSA options, with 100% coverage for employee-only premiums for dental and vision. Additionally, we offer fully paid short-term and long-term disability and life insurance, an Employee Assistance Program, and tuition reimbursement for both undergraduate and graduate studies. Our culture emphasizes performance excellence and continuous growth.

Position Overview:
The Chief Lending Officer will oversee the provision of lending and business services to our members, encompassing commercial, consumer, indirect, and real estate lending. This role involves developing and maintaining comprehensive commercial and business services, including treasury management and payroll services. The Chief Lending Officer will also engage in the creation and execution of strategic organizational plans, ensuring that the credit union achieves its financial, operational, service, and growth objectives.

Key Responsibilities:
  • Lead and manage the Commercial and Business Services, Consumer, Indirect, and Real Estate lending teams to align with organizational goals.
  • Oversee product delivery, processes, and service quality, providing guidance and approval for underwriting decisions.
  • Develop strategies for credit, debit, prepaid, ATMs, and payroll card programs while ensuring compliance with regulations.
  • Manage vendor relationships and oversee system configurations, expense analysis, and fraud mitigation.
  • Recruit, train, and mentor direct reports, focusing on leadership development and fostering a collaborative environment.
  • Engage with retail leadership and business development teams, maintaining a presence at all retail locations.
  • Prioritize member and team member experiences, responding promptly to their needs.
  • Conduct performance evaluations and allocate resources effectively within the department.
  • Formulate and implement strategies for commercial and consumer loan and deposit programs, establishing annual sales goals.
  • Ensure compliance with all relevant laws and regulations, serving on the ALCO and Lending Strategy Committee.
  • Represent the credit union in relationships with members and other financial institutions.

Qualifications:
Applicants should possess a Bachelor's degree from an accredited institution, with a Master's degree (MBA) preferred. A minimum of 10 years of experience in a financial institution is required, including at least 5 years in commercial services and 5 years in real estate and consumer lending. Prior experience in retail or customer experience management is strongly preferred.

Skills:
  • Effective communication skills with members, team members, and board members.
  • Strong technical aptitude, particularly in Excel.
  • Conflict resolution and teamwork capabilities.
  • Ability to manage multiple tasks under pressure.
  • Professional demeanor and appearance.
  • Strong organizational and time management skills.
  • Excellent verbal and written communication abilities.
  • Knowledge of the Bank Secrecy Act and related federal laws.

Work Environment:
This position is primarily office-based, with opportunities for remote work.

Physical Requirements:
The role involves frequent sitting, occasional walking, and the ability to exert up to 10 lbs of force occasionally.

Position Type:
Full-Time, Exempt

Additional Information:
This job description is not exhaustive and may be subject to change as needed.