Technical Leader for Enterprise Telephony Systems

3 weeks ago


San Francisco, California, United States salesforce Full time
About Salesforce

We are a leading company in the Customer Relationship Management (CRM) industry, known for our innovative solutions and commitment to excellence. Our mission is to empower businesses to succeed by providing them with the tools and resources they need to engage with their customers.

At Salesforce, we believe that technology has the power to transform lives and drive business growth. We are passionate about using our expertise to help organizations like yours achieve their goals and make a positive impact on the world.

Job Description

We are seeking an experienced Technical Leader to join our team as a Principal Engineer, WebRTC. As a key member of our engineering organization, you will be responsible for designing, implementing, and delivering highly scalable enterprise-grade digital engagement platforms from the ground up.

Your primary focus will be on architecting, developing, and testing complex software systems, ensuring they meet the highest standards of quality and performance. You will also be expected to mentor and guide junior engineers, share your knowledge and experience, and contribute to the overall technical direction of the team.

Key Responsibilities
  • Design and implement highly scalable enterprise-grade digital engagement platforms
  • Develop and maintain complex software systems, ensuring high-quality code and optimal performance
  • Mentor and guide junior engineers, sharing knowledge and experience
  • Contribute to the overall technical direction of the team, shaping the future of our products and services
Requirements

To be successful in this role, you will need:

  • 10+ years of professional software development experience, with a strong background in implementing and operating enterprise software stacks at scale
  • Deep domain knowledge of OSI level 3-5 protocols and technologies, including WebRTC, SIP, and telephony layer protocols
  • Proven expertise in object-oriented programming languages, such as Java, JavaScript, C++, C#, Ruby, or Python
  • Familiarity with build/deployment pipelines and infrastructure-as-code frameworks, such as Terraform
  • Validated understanding of web technologies, database technologies, and automated testing methodologies
  • A related technical degree required
Preferred Skills

In addition to the requirements above, it would be beneficial if you had:

  • Experience building highly scalable enterprise telephony systems
  • Knowledge of Agile software development methodologies and test-driven development practices
  • A track record of being a top performer in current and past roles
Benefits and Perks

We offer a competitive salary range of $223,000 to $372,900 per year, depending on location, plus benefits, incentives, and opportunities for growth and professional development. At Salesforce, we are committed to creating a workplace culture that values diversity, equity, and inclusion, and we strive to provide equal employment opportunities to all qualified candidates.



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