Production Manager, Operations Director

4 hours ago

Memphis TN, United States Jabil Full time

Job Summary

We are seeking a highly skilled Production Manager to lead our operations team at Jabil. As a key member of our management team, you will be responsible for planning, directing, and coordinating the operations of our production departments.

Key Responsibilities

  • Recruit, interview, and hire Assistant Manufacturing Managers, Line Managers, and MITs.
  • Communicate criteria to recruiters for Assistant Manufacturing Managers, Line Managers, and MITs position candidates.
  • Coach Assistant Manufacturing Managers, Line Managers, and MITs in the interviewing/hiring process.
  • Monitor team member turnover; identify key factors that can be improved; make improvements.
  • Identify individual and team strengths and development needs on an ongoing basis.
  • Create and/or validate training curriculum in area of responsibility.
  • Coach and mentor Assistant Manufacturing Managers, Line Managers, and MITs to deliver excellence to every internal and external customer.
  • Create and manage succession plans for Assistant Manufacturing Managers, Line Managers, and MITs.
  • Establish clear measurable goals and objectives by which to determine individual and team results.
  • Solicit ongoing feedback from Workcell members, Business Unit Manager (BUM), and Manufacturing Manager on Manufacturing Manager's contribution to the team.
  • Provide ongoing coaching and counseling to Manufacturing Manager based on feedback.
  • Express pride in staff and encourage them to feel good about their accomplishments.
  • Perform team member evaluations professionally and on time.
  • Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
  • Coordinate activities of large teams and keep them focused in times of crises.
  • Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
  • Provide communication forum for the exchange of ideas and information with the department.
  • Organize verbal and written ideas clearly and use an appropriate business style.
  • Ask questions; encourage input from team members.
  • Assess communication style of individual team members and adapt own communication style accordingly.

Functional Management Responsibilities

  • Know and understand the campus strategic directions.
  • Define, develop, and implement a Manufacturing strategy, which contributes to the campus strategic directions.
  • Provide regular updates to Manufacturing and Operations Manager on the execution of the strategy.
  • Identify creative ways to reduce cost by streamlining processes and systems.
  • Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
  • Provide feedback to BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
  • Prepare timely forecasts for the department.
  • Compare forward forecast results to historical actual results for trend assessment and analysis.

Technical Management Responsibilities

  • Drive continuous improvement through trend reporting analysis and metrics management.
  • Assess the adequacy of data gathering methods utilized by the workcells.
  • Assure that procedures and work instructions are efficient and not redundant.
  • Offer new ideas and suggestions for improvement.
  • Identify and implement new practices and processes that are best in field.
  • Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
  • Periodically get down in the trenches to rehabilitate troubled workcells or to help during product launch.
  • Foster a back to basics mentality during these times.
  • Lead by example; walk the talk.
  • Establish new measurement systems if/where appropriate.
  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
  • Ensure 100% adherence to all company policies and procedures.
  • Ensure all sensitive and confidential information is handled appropriately.

Requirements

  • Bachelor's degree or equivalent preferred, and five years experience in a manufacturing supervisory role.

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