Banking Operations Associate

4 days ago


Urbana, Illinois, United States PNC Financial Services Group Full time
As a Banking Operations Associate at PNC Financial Services Group, you will play a critical role in delivering exceptional customer experiences and driving business growth. In this dynamic role, you will engage with customers to understand their financial needs and provide tailored solutions using your knowledge of banking products and services.

About the Team
You will be part of a collaborative team that fosters an inclusive workplace culture where all employees feel respected and valued. Our team is committed to creating customized solutions for customers and driving business growth through effective communication and teamwork.

Key Responsibilities
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently, maintaining attention to detail.
  • Develop and maintain relationships with customers, identifying opportunities to upsell and cross-sell banking products.

Qualifications and Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • No previous experience necessary; on-the-job training provided.

Compensation and Benefits
The estimated hourly salary for this position is $18-$21, depending on experience and qualifications. PNC offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, pension plan, and more.

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