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Senior Account Manager

2 months ago

Ottawa, Illinois, United States Randstad USA Full time

Job Title: Senior Account Manager - Federal Government Clients

About the Role:

We are seeking a highly skilled Senior Account Manager to join our team at Randstad USA. As a Senior Account Manager, you will play a critical role in driving business growth by engaging directly with clients, strategically planning your territory, and delivering exceptional service tailored to the unique needs of federal government businesses.

Key Responsibilities:

  • Market Analysis & Strategic Positioning: Analyze trends within the federal sector, leverage your industry expertise, and strategically position Randstad USA to maximize growth opportunities within this key segment.
  • Brand Representation: Accurately represent Randstad USA as the world's leading partner for talent, building strong relationships with federal government clients and key stakeholders.
  • Consultative Expertise: Serve as a trusted business consultant within the public sector, focusing on how digital solutions can transform client operations and drive higher levels of service delivery and engagement.
  • Client Engagement & Relationship Building: Act as the primary point of contact for federal clients, actively engaging to optimize and expand existing relationships and drive new business opportunities.
  • Digital Transformation Leadership: Utilize Randstad USA's strengths in cloud infrastructure, data analytics, digital product engineering, and customer experience to position the company as the leading provider of digital transformation solutions for federal agencies.
  • Project & Program Collaboration: Work closely with project and program management teams to ensure the successful delivery of services through an integrated approach.
  • Account Growth & Development: Establish and cultivate strong relationships with senior-level clients, internal teams, and external partners, driving significant growth within federal accounts.
  • Revenue & Margin Achievement: Lead the execution of new agreements aimed at surpassing revenue and margin expectations.

Requirements:

  • Experience: A minimum of 3 years of experience in selling technical products or services, with a proven history of expanding services within assigned accounts, particularly within the public sector or government.
  • Relationship Building: Demonstrated ability to cultivate long-lasting relationships built on trust and integrity.
  • Communication & Influence: Exceptional communication, presentation, and influencing skills, with a strong ability to engage senior-level stakeholders.
  • Problem-Solving & Innovation: Strong problem-solving capabilities and creative thinking, with a focus on delivering innovative solutions to federal clients.
  • Negotiation Skills: Proven negotiation skills with a track record of achieving favorable outcomes.
  • Performance Excellence: A history of consistently exceeding performance expectations.
  • Education: A Bachelor's degree is advantageous but not required.
  • Technical Proficiency: Proficiency with Google Workspace (Gmail, Calendar, Drive) is essential.

What's in It for You:

  • Hybrid Work Environment: Enjoy the flexibility of a hybrid work setup, combining remote work with client visits.
  • Competitive Compensation: Benefit from a competitive base salary and bonus plan.
  • Wellness & Ergonomics: Access a wellness spending account and ergonomic reimbursement program to equip your home office.
  • Award-Winning Workplace: Randstad USA has been recognized as one of Canada's Best Workplaces by Great Places to Work for over 10 years, including specific recognition as a Best Workplace for Women.
  • Paid Time Off: Enjoy 3 weeks (15 days) of paid vacation in your first 12 months, plus additional care days.
  • Career Growth: Work in a dynamic, fast-paced environment with diverse challenges and opportunities for progression within a supportive and growing organization.
  • Inclusive Leadership: Thrive under a collaborative and participative leadership style.
  • Commitment to Diversity & Inclusion: Randstad USA is dedicated to creating a workforce that reflects Canada's diversity. We are committed to equity, diversity, and inclusion across all aspects of our business, ensuring that everyone has the opportunity to participate fully in the workforce.