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Client Services and Returns Specialist

2 months ago

Piney Flats, Tennessee, United States 804 Technology Full time
Position Overview:
As a Client Services and Returns Specialist at 804 Technology, you will play a crucial role in ensuring customer satisfaction and managing returns effectively. This position requires a blend of interpersonal skills and analytical abilities to navigate complex customer interactions.

Key Responsibilities:
1. Engage with customers to address inquiries and resolve issues related to property and returns.
2. Utilize MS Office applications, including Word, Outlook, and Excel, to document interactions and manage data.
3. Foster a collaborative team environment through strong interpersonal relationships.
4. Communicate clearly and effectively, both verbally and in writing, to ensure customer understanding.
5. Analyze detailed information to provide accurate solutions and meet customer needs.
6. Meet established performance goals and deadlines consistently.
7. Manage multiple tasks efficiently while maintaining a high level of communication with management.
8. Organize and prioritize workload to handle various assignments effectively.
9. Demonstrate a proactive approach to learning and adapting to new challenges.

Qualifications:
- A minimum of two years of experience in customer service or a related field is required.
- A high school diploma or GED is mandatory; an Associate's degree or higher is preferred.

Join us at 804 Technology, where your skills will contribute to a positive customer experience and a supportive team atmosphere.