Retail Service Representative

3 days ago


Knoxville, Tennessee, United States Comcast Full time

Job Summary

We are seeking a highly skilled and dedicated individual to join our team as a Retail Service Representative. This role requires a passion for technology and a commitment to delivering exceptional customer service.

Key Responsibilities

  1. Technical Knowledge: Develop a strong understanding of company products and services, particularly those related to retail technology.
  2. Store Operations: Ensure the store environment is clean, organized, and inviting for customers, including counters, devices, accessories, and walkways.
  3. Customer Support: Provide timely assistance to customers, connecting them with sales consultants and demonstrating company technology when necessary.
  4. Inventory Management: Assist with receiving inventory and properly stocking the back of house to meet store standards.
  5. Process Improvement: Identify opportunities to enhance the customer and/or store experience, suggesting improvements to leadership.

Qualifications

  • High School Diploma / GED required.
  • 0-2 years of relevant work experience.

Compensation

The estimated salary for this role is $15.00 per hour, with opportunities for commission and bonuses. Comcast offers a range of benefits to eligible employees, including medical, dental, and vision coverage, 401(k) matching, and paid time off.



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