Service Coordinator Specialist

3 days ago


Rochester, New York, United States Siewert Equipment, a Division of Cummins-Wagner Co Inc Full time
Job Title: Service Coordinator

Siewert Equipment, a Division of Cummins-Wagner Co. Inc., is seeking an experienced Service Coordinator to join our team in Rochester, New York. As a key member of our service department, you will be responsible for providing exceptional customer service, coordinating service calls, and ensuring timely completion of repairs.

The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A strong technical background and proficiency in computer software are essential for this role.

This position offers a competitive salary of approximately $45,000 - $55,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.

If you are a motivated and organized individual with a passion for delivering exceptional customer service, please submit your application for this exciting opportunity.

About Siewert Equipment:
Siewert Equipment has been a leading distributor of pumps, mixers, blowers, and process equipment in upstate New York for over 67 years. Our commitment to customer satisfaction and employee ownership has driven our success and growth.

Responsibilities:
  • Coordinate service calls and ensure timely completion of repairs.
  • Provide exceptional customer service and communicate effectively with customers, supervisors, and technicians.
  • Maintain accurate records and reports, including service logs and warranty claims.
  • Assist supervisors with scheduling and coordination of service activities.
  • Perform other duties as assigned by management.


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