Customer Service Representative

2 weeks ago


Kansas City Missouri, United States Full Potential Solutions Full time
About the Role

As a Pre-Sales Advisor at Full Potential Solutions, you will play a crucial role in providing exceptional customer service and driving sales growth. Your primary focus will be on saving new pending orders, handling pending order status calls, and rescheduling appointments. You will also be responsible for retention efforts, outbound sales activities, and collaborating with dispatch and assignment teams to move pending orders forward.

Key Responsibilities
  • Save new pending orders
  • Handle pending order status calls
  • Reschedule appointments
  • Retention efforts for prospect customers
  • Outbound sales activities
  • Collaborate with dispatch and assignment teams
Requirements
  • History of excellent work attendance
  • Minimum one year of retention/sales experience with upselling
  • Minimum one year of experience meeting goals or quotas
  • Minimum one year of call center experience in a sales account
  • Experience in the telecommunications industry is a plus
  • Previous work experience in a business processing outsourcing (BPO) environment is a requirement
  • Advanced problem-solving skills and effective communication
  • Ability to multi-task and have organizational and data entry skills
  • Strong attention to detail and ability to follow directions
  • Excellent customer service and communication skills
  • Effective listening and analytical skills
What We Offer
  • Comprehensive compensation and benefits package
  • Performance-based bonus program
  • Opportunities for training and career development
  • Flexible work hours and availability for day, evening, night, weekend, and vacation
  • Overtime may be required


  • Kansas City, Missouri, United States YMCA of Greater Kansas City Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Engagement Representative at the YMCA of Greater Kansas City. In this role, you will be the first point of contact for our members, providing exceptional service and ensuring a positive experience for all who visit our facilities.Key...


  • Kansas City, Missouri, United States SP Plus Corporation Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Cashier. In this role, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a smooth flow of traffic through our parking facilities.Key ResponsibilitiesProvide excellent...


  • Kansas City, Missouri, United States Veterans Canteen Service - VCS Full time

    Exciting Career OpportunityCompetitive Hourly Rate: $16.87This is a Temporary Position with a Duration of Up to 1 YearSeeking a Better Work-Life Balance?Join a Respected Organization Committed to Supporting VeteransAvailable Position: Team MembersKey Responsibilities:Deliver Outstanding Customer Service as a Sales RepresentativeEngage in Retail Sales to...


  • Missouri City, Texas, United States Domino's Pizza LLC Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Texas Pkwy Ste A. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...


  • Missouri City, Texas, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, preventing loss, and ensuring a safe and secure shopping environment.Key ResponsibilitiesProvide excellent customer service,...


  • Missouri City, United States Cogent Infotech Corporation Full time

    Job Title: Customer Fulfillment RepresentativeCogent Infotech Corporation is seeking a highly skilled and customer-focused individual to join our team as a Customer Fulfillment Representative. In this role, you will be responsible for providing exceptional customer service, processing orders, and resolving customer issues in a timely and professional...


  • Missouri City, Texas, United States Randstad Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Randstad, you will play a vital role in ensuring that our clients receive outstanding service. This is a full-time position that requires working weekends, with a schedule of 11am-8pm, Monday to Saturday. You will have Sunday and one other day off per week.Key...


  • Kansas City, United States A.C.E. Executives Full time $37,000 - $46,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...


  • Kansas City, United States A.C.E. Executives Full time

    The consumer comes first within the hospitality industry and that is no exception at A.C.E. Executives. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating...


  • Kansas City, Missouri, United States Children's Mercy KC Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Service Representative II to join our team at Children's Mercy KC. As a key member of our customer service team, you will be responsible for providing world-class service to our patients, families, and healthcare providers.Key ResponsibilitiesAnswer and process all incoming calls to the...


  • Missouri City, United States Cogent Infotech Corporation Full time

    Job Title: Customer Fulfillment RepresentativeCogent Infotech Corporation is seeking a highly skilled Customer Fulfillment Representative to join our team. As a key member of our branch sales team, you will be responsible for providing exceptional customer support, assisting with quotes, order processing, and expediting internal and external processes.Key...


  • Missouri City, United States Ultralife Full time

    Excell Battery is a manufacturer of specialty battery packs for industrial applications including Oil and Gas Drilling. We're seeking a motivated and results driven Inside Customer Service Representative to join our dynamic team. Key Responsibilities Customer Service Representative, Customer Service, Customer Experience, Representative, Sales Representative,...


  • Kansas City, United States Budget Rent A Car Full time

    We are looking for a full-time customer service representative for our operations in Kansas City, MO. Duties include taking customer service calls by phone, following up with accounts, bill collecting, customer retention, setting up long term rental Customer Service, Customer Service Representative, Representative, Retail, Automotive


  • Kansas City, United States Children's Mercy Kansas City Full time

    The Customer Service Representative serves as a primary contact and financial advocate for guarantors to navigate and resolve any questions and/or concerns related to their Children's Mercy billing or sensitive financial matters. The incumbent suppor Customer Service Representative, Customer Service, Representative, Retail, Healthcare, Service


  • Missouri City, Texas, United States Fort Bend County Full time

    {"title": "Job Summary", "content": "At Fort Bend County, we are committed to providing exceptional customer service and creating a welcoming environment for our community. As a Customer Service Representative, you will play a vital role in ensuring the success of our events and facilities.", "responsibilities": ["Assist with monitoring daily, evening, and...


  • Kansas City, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive, engaging experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are...


  • Kansas City, United States QC Holdings Full time

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Check out the role overview below If you are confident you have got the right skills and experience, apply today. This position will work at Store 0137 located at 7765 NW Prairie View Rd, Kansas City, MO 64151. The Customer Service Representative...


  • Missouri City, United States Willbanks, Inc Full time

    Job DescriptionJob DescriptionCustomer Service Representative We are looking for an individual who can bring their strong communication skills, attention to detail, and strategic thinking to our organization. This position will provide opportunities for you to not only utilize, but further develop your skills, while positively contributing to a company that...


  • Kansas City, United States TM Services Part time $52,000 - $62,000

    Job DescriptionJob DescriptionThe Customer Service Representative is responsible for all aspects of the company’s consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They...


  • Kansas City, United States TM Limited Full time

    The Customer Service Representative is responsible for all aspects of the company's consumer outreach efforts and will provide leadership, strategic direction, and day-to-day management of the function. The Customer Service Representative will be responsible for building the brand and growth strategy for the business. They will oversee customer plans and...