Retail Store Supervisor
7 days ago
About Us
Eastern Mountain Sports is a leading outdoor adventure retailer with a rich history of inspiring happiness by connecting people to nature and each other.
Our Mission
We strive to provide exceptional customer experiences, expert guidance, and high-quality products that fuel our customers' passions for the outdoors.
Our Team
We're a team of outdoor enthusiasts who share a passion for exploration, adventure, and community. We're dedicated to helping our customers achieve their outdoor goals and making a positive impact on the environment.
Job Summary
We're seeking a highly motivated and experienced Floor Supervisor to join our team at Eastern Mountain Sports. As a key member of our retail team, you will be responsible for leading our floor operations, ensuring exceptional customer service, and driving sales growth.
Responsibilities
- Lead and manage a team of sales associates to achieve sales goals and provide exceptional customer service
- Develop and implement effective floor operations strategies to drive sales growth and improve customer satisfaction
- Collaborate with the management team to achieve business objectives and implement company initiatives
- Provide expert guidance and product knowledge to customers to ensure a seamless shopping experience
- Monitor and maintain store appearance, including visual merchandising and inventory management
Requirements
To be successful in this role, you will need:
- 2+ years of retail management experience, preferably in an outdoor or sporting goods environment
- Proven track record of leading high-performing teams and driving sales growth
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong product knowledge and ability to provide expert guidance to customers
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about the outdoors and committed to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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