Customer Service Representative
24 hours ago
Domino's Pizza LLC is a fast-paced and dynamic environment where you can grow your career in customer service. As a Customer Service Representative, you will be the face of our company, ensuring that every customer has an exceptional experience with our products and services. We are committed to providing our customers with the best possible experience, and we are looking for talented individuals who share this vision.
Job Description:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering phone calls, responding to emails, and resolving customer complaints in a professional and timely manner. You will also work closely with our sales team to promote our products and services, and assist with special projects as needed.
Required Skills and Qualifications:
To be successful in this role, you must have excellent communication and interpersonal skills, both written and verbal. You should be able to multitask, prioritize tasks, and work effectively in a fast-paced environment. Additionally, you should have basic computer skills, including Microsoft Office, and be able to learn new software applications quickly.
As a Customer Service Representative, you will be expected to meet or exceed performance metrics, which include response time, resolution rate, and customer satisfaction. You will also be required to attend training sessions and meetings, and participate in ongoing quality improvement initiatives.
Benefits:
As a valued member of our team, you will enjoy a range of benefits, including competitive pay, comprehensive training, and opportunities for advancement. We also offer flexible scheduling, paid time off, and discounts on food and merchandise.
This position offers a salary range of $25,000 - $35,000 per year, depending on experience.
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