Customer Service Ambassador

24 hours ago

Stockton, California, United States Chevron Full time

About Chevron Stations Inc.

Chevron Stations Inc. is a dynamic retail environment that sells gasoline and convenience products at our stations. We are seeking hardworking individuals who value safety, enjoy working as a team, and have a positive work attitude. The perfect fit for our team are self-motivated, dependable employees who can work effectively and safely in a fast-paced environment while maintaining 100% total customer focus.

Job Expectations:

  • Maintain courteous, professional contact with co-workers, customers, vendors, and community members.
  • Maintain neat appearance and good personal hygiene in compliance with company image standards.
  • Support and follow established safety, security, quality guidelines as well as company policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the Loss Prevention process.
  • Ensure food safety hygiene in accordance with local regulations is followed to include proper sanitation, food handling, preparation, storage, and disposal procedures.
  • Follow federal law and company standards on carding customers for age restricted products sold at the stations.
  • Work professionally with vendors and contractors.
  • Regular and punctual attendance is expected.
  • Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products.

Essential Functions:

  • Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
  • Conduct all point-of-sale activities accurately and safely while adhering to company guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
  • Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. Company cash handling policies, guidelines, and procedures are followed consistently.
  • Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
  • Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
  • Actively promote store specials and other marketing programs.
  • Cross-check price of delivered goods for accuracy.
  • Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
  • Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels.
  • May perform other duties as assigned by management.

Requirements and Qualifications:

  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
  • Strong attention to detail.
  • Ability to handle challenging situations professionally and exercise exceptional judgement.
  • Ability to work both independently and in team settings.
  • Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
  • Cooking/Restaurant experience preferred.

Travel:

Rare, limited to required training and coverage for nearby stations.

Physical Demands Include but are not limited to:

  • Ability to stand and walk for long periods of time on hard and uneven surfaces.
  • Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
  • Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
  • Periodic exposure to all outdoor conditions during daylight hours.
  • Moderate exposure to walk-in coolers and freezers at 34 F or lower.
  • Frequent handwashing and attention to personal cleanliness standards.

Estimated Salary: $17.00 - $18.00

Benefits:

  • Full-time & Part-time shifts available
  • Direct Deposit with competitive weekly pay
  • Health & Wellness packages available for purchase
  • Education reimbursement program
  • Shift Differential Pay for select shifts and job titles
  • Management Bonus Program
  • Loyalty Service time Program
  • Commuter benefit Program

About Equal Opportunity Employer:

Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

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