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Insurance Services Specialist

1 month ago

Stockton, California, United States State Farm Insurance Full time

Job Overview: State Farm Insurance is seeking a highly skilled Customer Service Representative to join our team. As a representative, you will play a vital role in ensuring that our customers receive exceptional service and support.

Key Responsibilities:

  • Assisting Customers: Provide timely and accurate assistance to customers regarding their insurance policies, including inquiries, complaints, and policy changes.
  • Product Knowledge: Develop and maintain in-depth knowledge of our insurance products and services to effectively communicate with customers.
  • Policy Processing: Process policy applications, renewals, and cancellations efficiently and accurately.
  • Account Management: Maintain accurate customer records and update information as needed to ensure seamless account management.
  • Compliance: Adhere to company policies and procedures to ensure compliance with insurance regulations.

Compensation and Benefits: We offer an estimated salary of $45,000 - $60,000 per year, depending on experience and location. Additionally, our comprehensive benefits package includes medical, dental, and vision coverage, 401(k) matching, and paid time off.