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Customer Support Specialist
3 weeks ago
The City of Lakeland, Florida is a dynamic organization that prides itself on delivering exceptional public service to its residents. We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative.
Job SummaryWe offer a competitive salary range of $35,000 - $50,000 per year, depending on experience.
Key Responsibilities:- Provide front-line assistance to internal and external customers via phone and in-person interactions
- Process customer complaints and resolve issues in a timely and professional manner
- Perform various clerical tasks to support the efficient operation of the Customer Service Division
- High school diploma or equivalent required; associate's degree or higher preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities and deadlines