Fire Service Technician IV

1 week ago

New York, New York, United States Johnson Controls International Full time
Job Overview

We are seeking a highly skilled Fire Service Technician IV to join our team at Johnson Controls International. As a key member of our team, you will be responsible for troubleshooting and repairing installed fire alarm and security systems, including panel repair and reprogramming, device replacement and repair, and system testing.

Key Responsibilities

  • Diagnose and repair complex electrical systems, including fire alarm and security systems
  • Perform routine maintenance and repairs on building systems, including HVAC and electrical systems
  • Read and interpret blueprints, submittals, and operational manuals to ensure accurate installation and repair of systems
  • Exhibit excellent customer service skills, communicating effectively with customers and district staff to ensure customer satisfaction
  • Complete service acknowledgements and obtain customer signatures upon completion of service calls
  • Participate in on-call rotation and help train or mentor others on the service team
  • Provide recommendations and solutions to ensure facilities are running efficiently, including upselling opportunities
  • Perform other duties as assigned

Requirements

  • 4+ years documented experience in low voltage electrical systems, including fire alarm and security systems
  • Experience in reading and interpreting blueprints, submittals, and operational manuals
  • High School Diploma or equivalent
  • Ability to follow verbal and written instructions
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders and working in crawl spaces
  • Ability to work flexible hours, including weekends, to meet customer requirements
  • Demonstrate a high level of customer service
  • Maintain truck inventory to ensure timely response to customer needs
  • Ability to adhere to, implement, and follow safety guidelines and procedures
  • Possess a valid driver's license and driving record that meets company requirements
  • Retain any licenses required by National, State, and Local codes

Preferred Qualifications

  • NICET Level II certification strongly preferred

Johnson Controls International is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.

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