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Technical Support Coordinator

2 months ago

Newport, Rhode Island, United States Armada Ltd Full time
Descripción del Trabajo

Tipo: Tiempo Completo

Ubicación: Newport, RI

Exento de Horas Extra: No

Reporta a: ARMADA HQ

Se requiere autorización de seguridad: Secreta Activa


****************CONTINGENTE A LA ADJUDICACIÓN DEL CONTRATO GUBERNAMENTAL********


Funciones y Responsabilidades:

Centro de Mensajes.

  • El Coordinador de Soporte Técnico, en adelante CST, llevará a cabo las siguientes tareas en el centro de mensajes:
  • Utilizando GFI, el CST mantendrá y controlará el acceso físico al centro de mensajes.
  • El CST revisará y corregirá errores gramaticales y ortográficos utilizando el Procesador de Mensajes Comunes (CMP) para los mensajes navales salientes, proporcionados como GFI. El CST enviará los mensajes navales corregidos al Gobierno para su revisión y aprobación. Tras la aprobación del Gobierno, el CST transmitirá el mensaje aprobado a través del sistema de Intercambio de Información Oficial (OIX).
  • Diariamente, utilizando GFI, el CST actualizará la lista de destinatarios de mensajes navales tanto clasificados como no clasificados en Microsoft Outlook y en una hoja de cálculo de Excel mantenida en la unidad compartida.
  • Diariamente, utilizando GFI, el CST revisará los mensajes navales por contenido y asegurará que sean entregados a los destinatarios apropiados a través de Microsoft Outlook.
  • Diariamente, utilizando GFI, el CST mantendrá los perfiles del Sistema de Difusión de Mensajes de Defensa (DMDS) para los destinatarios de mensajes navales clasificados y no clasificados.
  • El CST realizará copias de seguridad semanales de las bases de datos de DMDS y de los Archivos de Datos de Outlook (ODFs) y guardará las copias de seguridad en la unidad compartida para revisión del Gobierno.
  • Semanalmente, utilizando GFI, el CST eliminará o añadirá archivos en la página web del centro de mensajes.

Eventos Especiales.

El CST proporcionará servicios de seguridad para eventos especiales, incluyendo control de acceso y vehículos, así como monitoreo de los terrenos y asistentes del evento para observar y reportar actividades, personal u objetos sospechosos. Se estima que habrá un promedio de siete (7) eventos especiales por año. Cada evento puede durar desde horas hasta cinco (5) días. Los eventos especiales incluyen reuniones públicas, ceremonias de Cambio de Mando, Días de la Industria del Ejercicio de Tecnología Naval Anual (ANTX), Picnics para Empleados, el día de llevar a un niño al trabajo, y cualquier otro evento de alto perfil que se espera atraiga a más de trescientos asistentes.

Mantenimiento de la Página Web de Seguridad.

  • Utilizando GFI, el CST actualizará las páginas web de seguridad existentes de NUWCDIVNPT.

Experiencia Mínima/General:

  • 1 año de experiencia en aplicaciones de oficina generales o experiencia similar.

Educación Mínima:

  • Diploma de Secundaria.

Descargo de Responsabilidad:

La información anterior ha sido diseñada para indicar la naturaleza general y el nivel de trabajo a realizar. No está diseñada para contener o ser interpretada como un inventario completo de todas las funciones, responsabilidades y calificaciones requeridas del contratista asignado a esta posición.

Notas Especiales: ARMADA proporciona igualdad de oportunidades de empleo (EEO) a todos los empleados y solicitantes de empleo sin distinción de raza, color, religión, género, orientación sexual, identidad o expresión de género, origen nacional, edad, discapacidad, información genética, estado civil, amnistía o estado como veterano cubierto, de acuerdo con las leyes federales, estatales y locales aplicables. ARMADA cumple con las leyes estatales y locales aplicables que rigen la no discriminación en el empleo en cada ubicación donde la empresa tiene instalaciones. Esta política se aplica a todos los términos y condiciones de empleo, incluyendo, pero no limitado a, contratación, colocación, promoción, terminación, despido, recall, transferencia, licencias, compensación y capacitación.