Program Director Assistant

3 weeks ago

New York, New York, United States Lantern Community Services Inc Full time
Job Summary

We are seeking a highly skilled and experienced Assistant Program Director to join our team at Lantern Community Services Inc. This is a full-time, exempt position that requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with serving clients within mental health systems.

The Assistant Program Director will provide clinical supervision and coaching to case management staff, promote strategies that support learning and professional development, and review and approve documentation completed by the case management team. They will also conduct internal chart reviews, review dashboards and monthly reports with staff to track outcomes, and support the Program Director in developing site-specific policies and strategies that support outcomes accountability and quality service delivery.

The ideal candidate will have a Master's degree in Social Work or Mental Health Counseling, a minimum of two years of supervisory experience in a supportive housing setting, and knowledge of mental health, substance use, young adults, and/or chronically homeless populations. They will also possess strong trauma-informed clinical engagement and interpersonal skills, be able to work effectively as part of a team, and make sound assessments of tenants' strengths and needs.

The Assistant Program Director will work closely with the Program Director to ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards. They will also collaborate with Arete Property Management and Housing & Stability partners to help clients maintain their housing, support their successful transition to healthy independent living, and understand the terms of their lease.

Essential Functions:

  • Provide clinical supervision and coaching to case management staff
  • Promote strategies that support learning and professional development
  • Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery
  • Conduct internal chart reviews in collaboration
  • Review dashboards and monthly reports with staff to track outcomes
  • Support the Program Director in developing site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery
  • Collaborate with Program Director in facilitating Clinical and Staff Meetings
  • Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team
  • Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services
  • Develop supervision plans and accountability systems that manage reporting requirements and service standards
  • Ensure staff use a harm reduction approach to support residents around issues of substance use
  • Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards
  • Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed
  • Collaborate with Arete Property Management and Housing & Stability partners to help clients maintain their housing, support their successful transition to healthy independent living, and understand the terms of their lease
  • Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients' wellness and quality of life
  • Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review and internal auditing processes
  • Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community
  • Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with the Program Director and Human Resources
  • Co-facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients
  • Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed
  • Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders
  • Provide overall day-to-day program management in collaboration with, and in the absence of, the Program Director
  • Complete required reports as assigned

Education and Experience:

  • MSW or MHC required (license required within one year of employment)
  • A minimum of two years of supervisory experience in a supportive housing setting is required
  • Knowledge of mental health, substance use, young adults and/or chronically homeless populations
  • Experience working with OMH, DOHMH, and/or HASA contract managers and knowledge of funders' regulations, scopes of services, and standards
  • Must possess strong trauma-informed clinical engagement and interpersonal skills; be able to work effectively as part of a team and able to make sound assessments of tenants' strengths and needs
  • Committed to working within a harm reduction model with individuals actively struggling with ongoing substance use
  • Must have initiative, exercise good judgment and be able to manage competing priorities
  • Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others
  • Experience utilizing databases to document and report work with clients and staff
  • Strong writing, communication, and organizational skills
  • Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture

Preferred Experience:

  • LMSW/LMHC preferred
  • Managing relationship with property management partners in Supportive Housing setting
  • Experienced in facilitating clinical groups
  • Fiscal management and oversight of program budgets
  • Experience working with evidence-based models such as Motivational Interviewing
  • Bilingual

Work Environment:

This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

  • Program Director

    4 weeks ago

    New York, New York, United States Comunilife Inc Life is Precious Program Full time

    The Comunilife Inc Life is Precious Program is seeking a highly skilled and experienced professional to lead our expansion into Poughkeepsie, New York. As a Program Director, you will be responsible for overseeing the day-to-day operations of our Life is Precious program site, providing support to program staff, and ensuring that all program activities and...

  • Program Director Assistant

    4 weeks ago

    New York, New York, United States Imogen Roche Foundation Inc Full time

    Job Title: Assistant Program DirectorImogen Roche Foundation Inc is seeking a highly motivated and experienced Assistant Program Director to support the management and operation of our afterschool programs. The successful candidate will work closely with the Program Director to develop, implement, and manage all aspects of program operations and staff.Key...

  • Program Director Assistant

    4 weeks ago

    New York, New York, United States Roads to Success Inc Full time

    Job Title: Assistant Program DirectorAt Roads to Success Inc, we are seeking a highly motivated and experienced Assistant Program Director to join our team. As a key member of our program staff, you will play a critical role in ensuring the smooth operation of our youth programs.Key Responsibilities:Assist the Program Director in supervising and managing...

  • Assistant Program Director

    4 weeks ago

    New York, New York, United States Roads to Success Full time

    Job Title: Assistant Program DirectorAt Roads to Success, we are seeking a highly motivated and experienced Assistant Program Director to join our team. As a key member of our program staff, you will play a vital role in ensuring the smooth operation of our after-school programs.Responsibilities:Provide administrative support to the Program Director,...

  • Program Director Assistant

    4 weeks ago

    New York, New York, United States Tandym Group Full time

    Assistant Program DirectorA leading nonprofit services organization in New York City is seeking a Licensed Master Social Worker (LMSW) to join their Intensive Mobile Treatment (IMT) team in Manhattan as an Assistant Program Director.About the OpportunityMonday to Friday schedule9am to 5pm hoursResponsibilitiesThe Assistant Program Director (LMSW) will:Carry...

  • Assistant Program Director

    4 weeks ago

    New York, New York, United States Services for the UnderServed Full time

    Job Title: Assistant Program DirectorServices for the UnderServed (S:US) is seeking a dedicated and compassionate Assistant Program Director to join our team. As a key member of our leadership team, you will play a vital role in ensuring the success of our programs and services.Job Summary:The Assistant Program Director will be responsible for overseeing the...

  • Assistant Program Director

    4 weeks ago

    New York, New York, United States Imogen Roche Foundation Inc Full time

    Job Title: Assistant Program DirectorImogen Roche Foundation Inc is seeking a highly motivated and experienced Assistant Program Director to join our team. As a key member of our afterschool program team, you will play a vital role in supporting the social and emotional learning of participants.Key Responsibilities:Support a diverse program staff in managing...

  • Program Director Assistant

    4 weeks ago

    New York, New York, United States Roads to Success Inc Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Program Director to join our team at Roads to Success Inc. The successful candidate will be responsible for supporting the smooth operation of our afterschool program, providing direct supervision to staff and participants, and ensuring compliance with all relevant regulations and...

  • Program Director Assistant

    3 weeks ago

    New York, New York, United States Lantern Community Services Inc Full time

    Job Title: Assistant Program DirectorJob Summary:Lantern Community Services Inc is seeking an experienced and skilled Assistant Program Director to join our team. The successful candidate will be responsible for providing clinical supervision and coaching to case management staff, promoting strategies that support learning and professional development, and...

  • SOS Assistant Program Director

    4 weeks ago

    New York, New York, United States The Bridge Full time

    About the RoleThe Assistant Director will play a pivotal role in a newly launched Safe Options Support (SOS) team, led by the Governor, dedicated to providing comprehensive care to street homeless or subway dwelling individuals. This multi-disciplinary team includes a Director, Assistant Director, Licensed Clinicians, Care Managers, a Registered Nurse, and a...

  • Assistant Program Director

    4 weeks ago

    New York, New York, United States Tandym Group Full time

    About the OpportunityWe are seeking a highly skilled and experienced Licensed Master Social Worker (LMSW) to join our team as an Assistant Program Director in our Intensive Mobile Treatment (IMT) team in Manhattan.ResponsibilitiesCarry a small caseload of clients and perform client assessments to formulate client-centered treatment goals.Facilitate client...

  • Nursing Program Assistant Director

    4 weeks ago

    New York, New York, United States Harcum College Full time

    Nursing Program Leadership OpportunityAbout the Role:Harcum College, a leader among the nation's independent associate degree colleges, seeks an experienced Nursing Program Assistant Director to join its faculty. This administrative role plays a vital part in the Nursing Program, overseeing various aspects of the program's operations.Key...

  • Assistant Director, Cornerstone Program Lead

    4 weeks ago

    New York, New York, United States CAMBA Full time

    Job Title: Assistant Director, Cornerstone ProgramCAMBA is a community-driven organization that provides comprehensive services to individuals and families in need. We are seeking an experienced and dedicated Assistant Director to join our Cornerstone Program team.Job Summary:The Assistant Director will play a key role in supporting the Program Director in...

  • Assistant Director of Education Program Services

    4 weeks ago

    New York, New York, United States Adapt Community Network Full time

    Job OpportunityWe are seeking a highly skilled and experienced Assistant Director of Education Program Services to join our team at Adapt Community Network.About Adapt Community NetworkAdapt Community Network is a leading human service not-for-profit organization that provides innovative and comprehensive services to individuals with developmental...

  • Assistant Director of Education Program Services

    4 weeks ago

    New York, New York, United States Adapt Community Network Full time

    Job DescriptionWe are seeking a highly skilled and experienced Director of Education Program Services to join our team at Adapt Community Network. The successful candidate will be responsible for assisting the Director in directing, coordinating, developing, and supervising all program components within a service to ensure the most effective and productive...

  • Director of Rental Assistance Programs

    3 weeks ago

    New York, New York, United States City of New York Full time

    Job Summary:The City of New York is seeking a highly skilled and experienced professional to serve as the Director of Rental Assistance Programs. This is a critical role that requires strong leadership and management skills, as well as a deep understanding of the rental assistance programs and their impact on the community.Key Responsibilities:Direct and...

  • Program Director

    3 weeks ago

    New York, New York, United States Roads to Success Inc Full time

    Job Title: Program DirectorAt Roads to Success Inc, we are seeking a highly motivated and experienced Program Director to lead our youth development programs. The successful candidate will be responsible for overseeing the implementation of our programs, ensuring compliance with organizational standards, and providing support and supervision to program...

  • Program Director

    4 weeks ago

    New York, New York, United States Roads to Success Full time

    Program DirectorRoads to Success is seeking a highly motivated and experienced Program Director to oversee the implementation of our youth programs. As a key member of our team, you will be responsible for ensuring the practical application of our mission and vision for positive youth development within the program.Key Responsibilities:Oversee and supervise...

  • Programs Director

    4 weeks ago

    New York, New York, United States America SCORES New York Full time

    Job OverviewAs a key member of the America SCORES New York team, the Director of Programs will oversee and support all aspects of our after-school program. This role is responsible for ensuring the successful delivery of the America SCORES curriculum, working closely with students, coaches, schools, local communities, and the Executive Director. The ideal...

  • Program Director

    4 weeks ago

    New York, New York, United States Children's Aid Full time

    Job Title: Program DirectorJoin Children's Aid as a Program Director and play a vital role in shaping the lives of young people in Manhattan, New York.Job Summary:The Program Director will oversee the management and supervision of programs such as the Extended Day Program, Summer Camp, and Holiday Program, as well as support the Community School strategy....