Appointment Center Representative

4 weeks ago


Fairport, New York, United States Fitch Construction Full time

Job Title: Appointment Center Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as an Appointment Center Representative. In this role, you will be responsible for setting appointments for free estimates, providing exceptional customer service, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Answering calls and responding to customer inquiries
  • Making outbound calls to set appointments and follow up with customers
  • Completing assigned marketing tasks and updating customer information in our database
  • Confirming upcoming appointments and ensuring timely follow-up

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet productivity standards
  • Basic computer and data entry skills
  • Flexibility to work a variety of shifts, including days and evenings

What We Offer:

  • Competitive hourly rate and bonus plan
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment

Apply Today: If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you



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