Senior Patient Care Associate

2 weeks ago

MagstattleBas, Grand Est, United States Nebraska Medicine Full time
At Nebraska Medicine, we are committed to delivering exceptional healthcare. Our colleagues are integral to this mission, ensuring that our patients and their families receive extraordinary care.

Position Overview: Senior Associate Patient Coordinator

The Senior Associate Patient Coordinator plays a vital role in our healthcare team, focusing on the management of patient appointments, referrals, and medical records. This position is based in a dynamic medical environment, where attention to detail and effective communication are paramount.

Key Responsibilities:
  • Efficiently manage the scheduling of patient appointments and coordinate referrals to appropriate clinical services.
  • Communicate with patients and healthcare providers to gather and maintain accurate medical records.
  • Provide exceptional customer service while registering and scheduling patients in accordance with established protocols.
  • Support the administrative functions of the clinic, including clerical tasks related to scheduling and coordination of services.
  • Work collaboratively with a multidisciplinary team to ensure timely and effective patient care.

Qualifications:

• A minimum of one year of experience in a healthcare customer service role is required.

• High school diploma or equivalent is mandatory.

• At least one year of post-secondary education in business, medical assisting, or nursing assistance, or a combination of education and experience in a relevant field is necessary.

• Strong verbal and written communication skills are essential.

• Ability to work effectively within a team-oriented environment is required.

• Familiarity with medical terminology is a must.

• Strong organizational and analytical skills are necessary to manage multiple tasks efficiently.

Preferred Qualifications:

• Experience in a healthcare setting with knowledge of scheduling and medical record management systems is preferred.

• A clinical background in the relevant area is advantageous.

• An associate's degree in business, healthcare, or a related field is preferred.

• Certification as a Medical Assistant or Nursing Assistant is desirable.

• Proficiency in Microsoft Office and experience with electronic health record systems such as EPIC is preferred.

Nebraska Medicine is an Equal Opportunity Employer, welcoming applications from all qualified individuals without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or veteran status.

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