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Café Ambassador

2 months ago


Houston, Texas, United States Capital One Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Café Ambassador at the Gulfgate Center. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and driving business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with customers, understanding their financial needs and providing personalized solutions.
  • Proactively engage with customers, addressing their queries, and resolving issues in a timely and professional manner.
  • Collaborate with the team to create a welcoming and inclusive environment, ensuring all customers feel valued and supported.
  • Stay up-to-date with product and service offerings, providing customers with accurate information and recommendations.
  • Participate in community outreach initiatives, building relationships with local businesses and organizations to promote our brand and services.

Requirements:

  • High school diploma or equivalent certification.
  • At least 1 year of retail, sales, or customer service experience.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficient in G-Suite and other digital tools.
  • Bilingual in English and Spanish.

What We Offer:

  • A comprehensive benefits package, including health, financial, and other benefits that support your total well-being.
  • A competitive salary and opportunities for career growth and development.
  • A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.

Capital One is an Equal Opportunity Employer:

We are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state, or local law.