Host/Hostess - Dessert, ToGo, Cashier

6 days ago


Auburn, California, United States Reneson Hotel Group Full time
Job Summary

We are seeking a friendly and welcoming Host/Hostess to join our team at Max's Auburn. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.

Key Responsibilities
  • Warmly greet all guests upon arrival and ensure they have a pleasant dining experience.
  • Manage the front door and take reservations as needed.
  • Provide guests with menus and inform them of their server's name.
  • Answer telephone calls and transfer them accordingly.
  • Take room service orders and enter them into the computer system.
  • Upsell menu items and promote special deals.
  • Make all desserts according to the food description.
  • Take all to-go orders and ensure they are prepared correctly.
  • Accommodate special seating requests for guests whenever possible.
  • Relay messages to servers and buspersons as needed.
  • Rotate product for the dessert case and ensure quality when stocking pie case and whip cream machine.
  • Cash in money and assist servers as needed.
  • Thank guests as they leave and invite them to return.
  • Have all to-go orders boxed, bagged and ready for pick-up.
  • Keep the dessert station clean and organized.
  • Complete all side work for host, to-go and dessert.
Requirements
  • No previous restaurant experience required.
  • Be able to work in a standing position for long periods of time (up to 5 hours).
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits.
  • Must be courteous, polite and friendly to all guests.
  • Must be able to get along with co-workers.

We offer sick pay, holiday pay and Holiday Inn discounts worldwide Must be able to work holidays and weekends $17.00 per hour

Apply today www.renesonhotels.com


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