ServiceNow Business Analyst

5 days ago


South Old Bridge, New Jersey, United States Diverse Lynx Full time
Business Analyst - ServiceNow

We are seeking a highly skilled Business Analyst to join our team at Diverse Lynx LLC. As a Business Analyst, you will play a critical role in working with stakeholders to gather requirements, maintain the JIRA dashboard, and support the functional testing of our IT Service Management solutions.

Key Responsibilities:

  • Collaborate with stakeholders to gather requirements and develop business cases
  • Maintain the JIRA dashboard to ensure accurate tracking of tasks and projects
  • Work with developers and QA teams to support functional testing and ensure high-quality deliverables

Requirements:

  • 6-8 years of experience in business analysis, preferably in IT Service Management
  • Strong understanding of ServiceNow ITSM and HRSD modules
  • Excellent communication and interpersonal skills
  • Ability to handle multiple stakeholders and demands, with strong prioritization skills

Preferred Skills:

  • ServiceNow experience on ITSM and HRSD modules
  • Experience working as a business analyst in IT Service Management
  • Strong requirement gathering and analysis skills

What We Offer:

Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company. All qualified applicants will receive due consideration for employment without any discrimination.



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