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Field Operations Specialist

2 months ago


Tucson, Arizona, United States Lumen Full time
Job Summary

Lumen is seeking a highly skilled and experienced Field Operations Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the integrity and reliability of our network infrastructure.

Key Responsibilities
  • Troubleshooting and Maintenance: Troubleshoot and repair network equipment, remove and replace defective equipment, and work with resources to isolate and restore network integrity.
  • Installation and Testing: Install, change, and decommission transport, Ethernet, SONET, and IP network layers for all available bandwidths offered. Test network and customer equipment, including installation and delivery of end-user services.
  • Outside Plant Management: Utilize industry-standard software and hardware to accurately locate, mark, and protect underground outside plant facilities without error.
  • Asset Management and Materials Coordination: Oversee asset management processes, replenish on-site and truck materials, and ensure timely shipping and receiving of company and customer materials.
  • Preventive Maintenance and Inspections: Perform level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
Requirements
  • Experience: 5+ years of experience in a telecommunications/data center environment, with technical experience and knowledge of standard telecommunications practices.
  • Technical Knowledge: Master knowledge of standard telecommunication practices and technologies, including transmission, switching, and TCP/IP.
  • Skills: Strong technical and mechanical background, with experience in the latest generation transport gear, critical infrastructure, and fiber optic cable locating.
  • Working Conditions: Work is occasionally performed in building settings, with outdoor work required in the inspection of buried cable, construction sites, and field facilities.
  • Personal Safety: Follow all personal safety policies and procedures.
  • Driver's License: Possess a valid state vehicle operator's license and a satisfactory driving record.
  • Availability: On-call 24/7 on a rotational basis, with on-standby, call-out, dispatch, and overtime as dictated by the business.
What We Offer

Lumen offers a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.