Patient Services Representative
3 days ago
Job Title: Patient Services Representative
">We are seeking a skilled and detail-oriented professional to provide exceptional patient care and manage front desk operations at Arrowhead Orthopaedics.
">Key Responsibilities:
">- ">
- Schedule and monitor physician schedules to ensure efficient use of time and adherence to our wait time policy">
- Check in patients, reschedule appointments as needed, and verify insurance information">
- Answer phone calls, address patient concerns, and provide excellent customer service">
- Monitor waiting times, collect co-pays, and direct patients to the appropriate location">
- Route documents, faxed to or from us, and assist patients with special needs">
- Maintain confidentiality and adhere to HIPAA regulations">
Requirements:
">- ">
- High school diploma or equivalent required; typing speed of 40 words per minute and proficiency in Microsoft Outlook">
- Superior customer service, telephone etiquette, and professional communication skills">
- Bilingual in Spanish and strong leadership capabilities">
- Flexible and able to multitask in a fast-paced environment">
Compensation:
">$21-$25 per hour, depending on experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
">About Us:
">Arrowhead Orthopaedics is a leading provider of orthopaedic care, dedicated to delivering exceptional patient outcomes and unparalleled customer satisfaction. Our team is committed to excellence, innovation, and teamwork.
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