Customer Relations Ambassador
3 weeks ago
We are seeking a skilled Customer Relations Ambassador to join our team at Jose Pomales - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.
Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate client records and update information as needed to ensure seamless service delivery.
- Collaborate with other departments to develop and implement effective customer retention strategies.
Requirements
- Strong communication and problem-solving skills, with the ability to think critically and approach complex situations with ease.
- Previous experience in customer-facing roles is highly desirable, but not essential.
- Able to work effectively in high-pressure situations, maintaining a calm and composed demeanor.
Benefits
- Hiring bonus: $1,000 - $2,000 depending on experience.
- 401(k) plan with company match.
- Bonus based on performance: up to 10% of annual salary.
- Competitive salary range: $45,000 - $60,000 per year.
- Flexible schedule to accommodate your needs and improve work-life balance.
- Opportunity for career advancement within the agency.
- Paid time off to recharge and pursue personal interests.
- Training and development opportunities to enhance your skills and expertise.
About Us
At Jose Pomales - State Farm Agent, we pride ourselves on delivering top-notch customer service and fostering a collaborative, supportive work environment. If you're passionate about helping others and eager to grow with a dynamic team, we'd love to hear from you
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