Customer Relations Ambassador

3 weeks ago


Land O Lakes, United States Jose Pomales - State Farm Agent Full time
Role Overview

We are seeking a skilled Customer Relations Ambassador to join our team at Jose Pomales - State Farm Agent. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive business growth.


Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate client records and update information as needed to ensure seamless service delivery.
  • Collaborate with other departments to develop and implement effective customer retention strategies.

Requirements
  • Strong communication and problem-solving skills, with the ability to think critically and approach complex situations with ease.
  • Previous experience in customer-facing roles is highly desirable, but not essential.
  • Able to work effectively in high-pressure situations, maintaining a calm and composed demeanor.

Benefits
  • Hiring bonus: $1,000 - $2,000 depending on experience.
  • 401(k) plan with company match.
  • Bonus based on performance: up to 10% of annual salary.
  • Competitive salary range: $45,000 - $60,000 per year.
  • Flexible schedule to accommodate your needs and improve work-life balance.
  • Opportunity for career advancement within the agency.
  • Paid time off to recharge and pursue personal interests.
  • Training and development opportunities to enhance your skills and expertise.

About Us

At Jose Pomales - State Farm Agent, we pride ourselves on delivering top-notch customer service and fostering a collaborative, supportive work environment. If you're passionate about helping others and eager to grow with a dynamic team, we'd love to hear from you



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