Client Relationship Manager

1 week ago


Acton, Massachusetts, United States Javelin Full time

DUTIES AND RESPONSIBILITIES

  • Engage in direct sales efforts to existing clients within a designated region while also pursuing new business opportunities.
  • Initiate sales initiatives to motivate, inform, and cultivate account relationships for Javelin's offerings.
  • Assess, analyze, and address critical business challenges of the account, showcasing Javelin's capabilities to prospective clients.
  • Facilitate the integration of our technical team along with Javelin's resources to illustrate our offerings effectively.
  • Deliver territory management insights, including forecasts, account documentation, activity logs, and a strategic business plan for the assigned area, utilizing Salesforce CRM.
  • Conduct prospecting activities in respective territories through outreach, lead follow-ups, seminars, trade shows, and other networking events.
  • Timely respond to and follow up on sales inquiries via phone, email, video conferencing, and in-person meetings.
  • Maintain an up-to-date forecast of daily activities and weekly reports.
  • Present solutions to clients and prospects using various presentation tools.
  • Collaborate with the technical team to deliver comprehensive business solutions to our clients.
  • Continuously engage with clients and prospects within the assigned territory.
  • Achieve sales targets as set by the Regional Sales Manager.
  • Participate in training sessions and enhance relevant knowledge and skills through research and industry literature.

REQUIREMENTS

  • 3-5 years of experience in Software Sales or Technology Solutions preferred.
  • 2-5 years of experience in Solution Sales, ideally within the engineering or manufacturing sectors.
  • 3-5 years of outside sales experience is preferred.
  • A university or college degree is preferred, though experience and proven results are equally valued.
  • Consistent record of successful business-to-business software or professional services sales.
  • Demonstrable professional sales skills with solid references.
  • Exceptional communication and presentation abilities.
  • Strong time management and organizational skills.
  • Experience selling SOLIDWORKS or similar products is advantageous but not mandatory.
  • An innovative mindset with a proactive approach.
  • Ability to meet and exceed ambitious sales goals.
  • Familiarity with a CRM system, preferably Salesforce.
  • Must possess reliable transportation and a valid driver's license.
  • Willingness to travel within the assigned region.
  • Weekly in-person meetings are required.
  • Exceptional capability to work within a team environment, meet aggressive sales targets, and demonstrate superior communication, organizational, and time management skills.
  • Proficient in Microsoft Office Suite.


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