Entry-Level Student Assistant

1 week ago


Morehead, Kentucky, United States Morehead State University Full time
Job Title: Entry-Level Student Assistant - Customer Service Role

About the Job:
This entry-level position is an excellent opportunity for a student to gain valuable customer service experience while pursuing their academic goals at Morehead State University. As an assistant, you will be responsible for performing tasks that require minimal training and can be learned relatively easily.

Responsibilities:
The primary duties of this role involve repetitious tasks such as making copies, filing, picking up and sorting mail, answering telephones, running errands, and responding to student inquiries via telephone and walk-in questions. You will also be responsible for sending and receiving faxed communications, sorting and distributing departmental mail, recording payments received, and maintaining documentation in orderly systems. Additionally, you may be asked to assist with campus events and activities.

Requirements:
To be successful in this role, you must be a current MSU student who maintains satisfactory academic progress. You should feel comfortable using nominal judgment and possess basic analytical or decision-making skills. The ability to understand and follow written and verbal instructions is essential, as well as the capacity to operate basic equipment such as copiers and telephones. While no specific education or specialized skills are required, possessing strong communication skills and being able to handle high call volumes and stressful situations is highly desirable.

Working Conditions:
The work environment is an office setting, and you will be required to wear appropriate clothing. You may need to do minor lifting, so it's recommended to avoid wearing revealing clothing when bending over. The primary desk where you will be stationed is located under an air vent, so if you have any breathing problems, please bring a lightweight jacket to stay comfortable. You will need reliable transportation to maintain your work schedule and be able to answer telephone calls in English. Additionally, you will need to learn how to transfer calls to appropriate personnel and physically lift items like paper reams and display boards (approximately 20 pounds maximum).

Estimated Salary: $9.50 per hour

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