Customer Support Associate

1 week ago


Morehead, Kentucky, United States Morehead State University Full time
Job Description

About the Role: We are seeking a highly skilled Customer Support Associate to join our team at Morehead State University. As a key member of our support staff, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries via phone, email, or chat.
  • Assist customers with their concerns and resolve issues in a professional and courteous manner.
  • Work collaboratively with internal teams to ensure seamless communication and issue resolution.

Requirements:

  • A high school diploma or equivalent required.
  • Previous experience in customer-facing roles preferred.
  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment and prioritize tasks effectively.

What We Offer:

  • A competitive salary range of $35,000 - $45,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work in a dynamic and supportive team environment.

About Us: Morehead State University is a public university located in Morehead, Kentucky. We are committed to providing a world-class education and exceptional customer service to our students, faculty, and staff.



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