Business Operations Analyst

7 days ago


New Castle, Delaware, United States State of Delaware Full time

At the State of Delaware, we strive to improve the quality of life for our citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations.

Company Overview

We are committed to attracting and retaining highly talented individuals who are dedicated to making a difference in their community. As a Business Operations Analyst, you will have the opportunity to work with our team to achieve our mission and goals.

Salary: $65,000 - $85,000 per year

Job Description:

The Division of Social Services is seeking a skilled Business Operations Analyst to join our team. This individual will be responsible for conducting studies to evaluate operations, programs, services, policies, and procedures to determine efficiency, effectiveness, and compliance with laws, rules, regulations, and policies.

Key Responsibilities:

  • Evaluate operational processes and identify areas for improvement
  • Analyze data to inform decision-making and drive business outcomes
  • Develop and implement process improvements to increase efficiency and effectiveness
  • Collaborate with cross-functional teams to achieve business objectives

Required Skills and Qualifications:

  • 6 months experience in conducting studies and evaluating operational processes
  • Descriptive statistics skills, including mean, median, mode, and standard deviation
  • Knowledge of laws, rules, regulations, standards, policies, and procedures
  • Narrative report writing skills
  • Ability to design studies and make recommendations for process improvements

Benefits:

  • Casual/Seasonal position with competitive pay
  • Opportunity to work with a dynamic team and contribute to the success of the organization

Selection Process:

The application and supplemental questionnaire will be evaluated based on a rating of your education, training, and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title, and job duties.



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