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Automotive Sales Consultant

2 months ago

Plano, Texas, United States AutoNation Full time

About AutoNation:
AutoNation stands as one of the largest automotive retailers across the United States, providing innovative offerings, outstanding services, and all-encompassing solutions that empower our customers to make informed decisions tailored to their needs.

Our Offerings:
With a robust network of dealerships nationwide, bolstered by a reputable brand, we present a diverse selection of new and pre-owned vehicles, customer financing options, parts, and expert maintenance and repair services.

Community Commitment:
Through our DRV PNK initiative, we have successfully raised over $40 million for cancer-related causes, showcasing our dedication to positively impacting the lives of our Associates, Customers, and the communities we serve.

Role Overview:
The eCommerce Sales Associate engages with numerous customers—whether online, via phone, or in person—to assist them in navigating their vehicle purchase within our no-haggle sales environment.

  • Timely response to leads, addressing inquiries, providing information, and effectively guiding customers from initial contact to an in-store experience while ensuring an exceptional customer journey.

Key Responsibilities:
Utilizing your exceptional communication and listening skills, you will assist customers in selecting their ideal vehicle, negotiating terms to align payment options with their lifestyles, budgets, and expectations, ultimately closing the sale.

  • Delivering an outstanding customer experience both pre- and post-purchase, fostering loyalty through follow-ups to ensure satisfaction, and facilitating transitions to the Service department to enhance their ownership experience.

Qualifications:
- High school diploma or equivalent
- Proven track record of delivering exceptional customer experiences
- Motivation to set and achieve targeted goals
- Prior sales experience, preferably in retail
- Strong communication, consultative, interpersonal, and organizational skills
- Willingness to follow up with customers
- Experience and enthusiasm for working with technology
- Valid in-state driver's license with a safe driving record

Why Choose AutoNation?
- Work for a dealership with a strong moral compass that respects all associates
- Competitive compensation and 401k matching
- Healthy work-life balance with comprehensive insurance plans (health, dental, vision) and maternity benefits
- Exclusive RX Pet program offering discounts on medications
- Associate purchase and discount programs for vehicles, services, parts, and accessories
- Access to amazing deals through YouDecide, a platform with offers from top providers
- Be part of our mission to raise and donate millions to cancer research and treatment, collaborating with cancer charities nationwide.

AutoNation is committed to fostering a diverse, equitable, and inclusive workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.