Restaurant Operations Manager

3 weeks ago


Richmond, Indiana, United States Loves Travel Stops & Country Store Full time

Job Summary:

We are seeking a highly skilled Restaurant Operations Manager to join our team at Love’s Travel Stops and Country Stores. As a key member of our restaurant management team, you will play a critical role in ensuring the smooth and efficient operation of our restaurant.

Key Responsibilities:

  • Facilities and Equipment Maintenance: Ensure a safe, clean, and well-maintained facility through regular maintenance and adherence to proper food safety procedures.
  • Drive Sales: Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
  • Restaurant Management Support: Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
  • Team Collaboration: Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
  • Financial Analysis: Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
  • Talent Acquisition: Collaborate with Restaurant Manager in the efforts of talent acquisition.

Requirements:

  • Work Schedule: Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
  • Experience: 1+ years restaurant management experience, 1+ years managing operations with an annual sales volume of $1+million, 1+ years affecting and deciphering budgets and P&L statements, 1+ years supervising and training 5-10+ employees, Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel, A valid driver’s license and ability to successfully complete a pre-employment background check and drug screening.

Skills and Demands:

  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills with a customer satisfaction focus.
  • Customer Service: Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities with attention to detail.
  • Teamwork: Effective teamwork skills.
  • Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.

About Us:

Come see why Love’s Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. We are an Equal Opportunity Employer. Veterans encouraged to apply.

Love’s has been fueling customers’ journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company’s core business is travel stops and convenience stores with more than 630 locations in 42 states. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love’s serves and maintaining an inclusive and diverse workplace are hallmarks of the company’s award-winning culture. The Love’s Family of Companies includes:

  • Gemini Motor Transport, one of the industry’s safest trucking fleets.
  • Speedco and Love’s Truck Care, the largest oil change and preventive maintenance and total truck care network.
  • Musket, a rapidly growing, Houston-based commodities supplier and trader.
  • Trillium, a Houston-based alternative fuels expert.
  • TVC Pro-driver, a commercial driver’s license (CDL) protection subscription service.


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