Café Service Supervisor

3 days ago


Ventura, California, United States Scofield Catering & Management Inc Full time

A career opportunity has arisen at Scofield Catering & Management Inc for a Café Service Supervisor to lead our team in delivering exceptional customer service and maintaining high standards of production, productivity, quality, and cleanliness.

Annual Salary: $62,000 - $72,000

We are looking for an experienced Shift Lead or Shift Supervisor with a proven track record in managing front-of-house and back-of-house operations. As a Café Service Supervisor, you will be responsible for maintaining a clean and organized café, ensuring compliance with sanitation and safety regulations, and leading by example to motivate and train café employees.

Main Duties:

  • Coordinate daily Front of the House and Back of the House operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to resolve customer complaints
  • Regularly review product quality and fix issues
  • Ensure all café equipment is kept in good working order

Requirements:

  • Proven work experience as a Shift Lead or Shift Supervisor
  • Proven customer service experience as a lead
  • Extensive food and beverage knowledge
  • Strong leadership, motivational and people skills
  • Strong communication, organizational, and problem-solving skills

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